Dr. Sarah Andreasen

3.4 ( 24 reviews )

Ratings for Dr. Sarah Andreasen

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I was having trouble with my prescription glasses as it seemed one lens was never quite correct. I made an appointment with Oxford Optometry and received an excellent eye examination from Dr Andreasen and her knowledgeable staff. The office and equipment are very state of the art and the office atmosphere is very relaxing. My problem was resolved and I now can wear my problem glasses. I will certainly be returning for follow up eye exams. My wife has also been seen by Dr Andreasen and was very pleased with her examination.

Submitted Feb. 6, 2024

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I've going to see Dr. Andreasen for 10+ years. Simply said, she is by far the best Optometrist I've gone to see. She diagnosed the early onset of a cataract in one eye and resolved my double vision issue.

Submitted Oct. 9, 2018

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Bad experience, sorry I ever walked into that office.

Submitted March 15, 2018

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Eye exam was ok. Glasses were horrible. Heavy, ill fitting and now the frames are broken after just a few months wear. These were the most expensive pair of glasses I have ever paid for, I will never be back!

Submitted March 4, 2018

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I have never paid so much money for a pair of glasses that are terribly heavy and poorly fit. Dr. Andreasen and staff are very unprofessional and rude. I have never met a doctor like her before, the only way I can describe her is crass.

Submitted Nov. 30, 2017

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

She is unprofessional and quite frankly, annoying!

Submitted March 29, 2017

3
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr Andreasen and her staff are always very pleasant and professional. They are efficent with testing and listen to my concerns. I'm always very pleased with my experience at their office.

Submitted Nov. 23, 2016

2
Staff
2
Punctuality
3
Helpfulness
5
Knowledge

My problem is with staff and waiting. Although I like dr. Andreason as a person and I believe she is a miracle worker with children, she leaves people waiting.. After refering her office to all my friends and family and saying nothing but good things I had a horrible horrible time with her staff the last time when her tech was extermely rude. I will not attend her office after this and now my husband takes our son. Our son is extremely fond of her and I can see why, she is a fantastic person/doctor so we would like to continue , but I found the last time
My husband attended , selling eye glasses to another customer was a priotiy over my toddlers appointment wich was now running 30 minutes late for, and the test drops that were previously put in earlier that day, we were returning on time for, were now 30 minutes passed the time that was stated "we had to be back by ( in order for the drops /test to work and give accurate reading) " and thus wearing off and becoming counter productive. Not to mention he is 2 and this was over two hours of eye exam / drops and then waiting the appropriate time, then coming back to see results, and now you are making us wait while the drops wear off , while you sell to someone ,while your 2 year old patient waits 30 extra minutes in a not so kid frinedly office!? Wasn't impressed when My husband told me what happened.
The problem I found personally, when I was last there was with her eye glasses technitian she is terribly rude. I had to ask her not to have attitude with me after she was extremely rude to me and cut me off after my sons warrantied 5 month old $500 glasses were broken. After bringing the glasses in I tried explaining why I brought them in, and she stormed off with them,not listening. Upon return I tried asking her what she thought ( trying not to undermind her) but wanted to let her know that I belived the problem to be on the brackets, she snapped at me something terrible for suggesting that, and gave me major attitude saying " I dont know what is wrong ok!!???" only to tell me they were replacing the entire set. It really wasnt necessary , in my opinion but hey if you cant listen and take offence because I suggested that, you dont want to replace a 2$ part and would rather replace the entire thing then fine. Upon return again to pick up the new set, I was told the entire set didnt need replacing that it wasnt necessary , Yep thats what I tried explaining when I dropped them off!!?. Next time try respecting and listening to your customers it wont cost you as much money, just a thought.
Doctor Andreason is amazing but I dont appreciate how rude that eyeglasses tech was to me.. I was 10 months pregant with a blind 2 year old flipling out cause his glasses were broke, and didnt need to be snapped at that day. It really didnt help me out. Also regarding when my husband visited with me 2 year old, please consider a two year olds patience and prioritize.

Submitted Sept. 12, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Awesome with the kids and myself. The staff were very helpful and offered a drink to everyone. The wait time was within minutes.

Submitted July 10, 2013

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Andreasen and her staff are always very pleasant and professional. They are efficent with testing and listen to my concerns. I'm always very pleased with my experience at their office.

Submitted Nov. 12, 2012