Went in for a routine procedure - which they wanted a cash pre-payment for first. Odd, but went with it. The procedure went fine, was happy.

Turned in to insurance, they paid, and 5 months later I'm still hounding them for a refund on my cash pre-payment. At this point, they have been paid twice, and have a list of excuses for why I need to wait longer.
Very scammy - not sure if this is going to turn into a legal issue. You can't just double bill patients and hope they don't notice...

Submitted Aug. 24, 2018

This man came across as arrogant and uncaring. He rushed through my appointment and spent more time on his computer than with me. I asked him multiple questions at different times about one of my two issues and he acted as if I wasn't there. He didn't look at the reports I brought with me. He didn't explain anything. The man seemed to only care about the possibility of a procedure that a non urologist suggested and then wanted to get to his next patient. If this is how he handles the first appointment I'm sure his procedures and follow up are just as non caring and distant. Strike one for Jackson. If I'm paying I want the doc to actually treat me as if I'm competent and in the room. And stay for a second. We were in the room for less than 15 minutes. He was on the computer, felt my junk, and then back to the computer. And as I asked my question again, he left and said the desk lady will check me out.

Submitted March 12, 2013

Submitted Aug. 25, 2008