Dr. Mehrdad Forghani-Arani
Mehrdad Forghani-Arani Clinic Garden Grove
12601 Garden Grove Blvd
Garden Grove, CA, United States
92843
12601 Garden Grove Blvd
Garden Grove, CA, United States
92843
No Phone Number Provided
No Website Provided
Facility Affiliations
Insurance accepted by this Doctor
Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Anthem
Blue Cross / Blue Shield
Cigna
Commercial Insurance Company
Gateway Health Plan
Medicaid / Medi-Cal
Medicare
I have not gotten to meet the doctor so my review is based only on the experience I had with the front desk. I made an appointment approximately 4 weeks in advance. I carefully discussed all the details with the receptionist on the phone. When I called to confirm my appointment I was told that my appointment is for a different day. I insisted that she checks but instead she put me repeatedly on long holds, and said sorry nothing I can do for you. We went back and forth for 20 minutes, there was no apology, nor trying to redress the situation. After almost half an hour I got extremely aggravated and asked for a manager, and the receptionist hanged up the phone on me. I called back and asked to have the manager call me back. 4 days later I got a call back from the manager who told me not to go back there because I was rude to the staff. She didn't ask what happened, did not want to hear anything I said, but repeated the same thing again and again that they will not see me. This office is a shame to what customer service or dealing whit customers or patients should be. SHAME ON YOU!!!
Submitted July 24, 2017