While Dr. Mirande's manner with his patients and his knowledge seem to both be extremely good, his skill in choosing office staff is sadly quite lacking.
I have had calls go unreturned by his staff, the office manager flat out refused to mail me instructions for a procedure I had scheduled and was condescending in all the phone conversations I have had with his office. His staff ignores you when you walk in, acts like they are being bothered if you have a question and will disappear into the back for inordinately long periods of time leaving patients who wish to check in or out waiting at the front desk wondering if they are going to be taken care of. Then to top it off they also will lock the front door early so they can get out of the office, have erratic office hours and will tell you to your face that you are mistaken when you confront them about leaving early. Like we don't know when we were at their front door trying to get in......
All in all, while Dr. Mirande himself may be a good Dr., his staff is so bad that I will drive the three hours to Bend Oregon and see a Dr there rather than see him again in the future.

Submitted March 31, 2015