Horrible person, crappy and soulless fake demeanour.. crap doctor.. this “man” doesn’t care about people, doesn’t care about getting back to patients..called his office numerous times, haven’t heard back…prior to this new office which is extremely rude, his old office was just as horrible.. Disgusting business practice all around..ignores major concerns!!!!! Even though they may not be major to him.. they could be major to the patient…(kindness, a small bit of empathy and an iota of compassion goes a long way, also a doctor who displays basic PATIENCE) left my recent appointment in tears…a**h*le couldn’t of cared less..RUSHES through appointments when people WAIT hours to see him. Honestly, I hate this man and hope he sees this rating. You are horrible in the heart, you don’t take the necessary time with your patients and LISTEN to their concerns, you RUSH through appointments people have waited months for!!!! You gave me personally the wrong advice about medication which could have resulted in me personally getting even sicker… again because you rushed like you always do and didn’t take the time to listen… You are in this field purely for your income, you don’t care or put your heart into your patients, STOP RUSHING people when they are trying to explain themselves. Also, Dr. Ing you are extremely fake, you try and come across like you care, but you don’t care at all about people’s illnesses or what they may be going through. AGAIN!!! STOP RUSHING THROUGH APPOINTMENTS WHEN SOMEONE FINALLY GETS TO SIT IN YOUR CHAIR AND SEE YOU… WE WAIT MONTHS then HOURS (on the actual appointment date) to then finally see you put of with stupid jokes and apathetic comments then flippant fast “aid/service”… Money grubbing crap man. Advice.. seek another doctor for this field. How does God bless the hands of someone with the art of helping or healing people but not the heart and soul of the “healer”? Crap doctor! if I could rate this fool straight zeros I surely would.

Submitted Nov. 25, 2023

Ridiculous at best . Communication s & practices not align with qualifications.

Submitted July 28, 2023

The worst experience! We arrived on time for our appointment, but they were already hours behind schedule. The office has no waiting room - looks like he just has a closet office! There are a few chairs in the hall. All were taken up, plus about 10+ more people waiting standing. One person we spoke to had been waiting 2.5 hours already. The office staff were extremely rude and when I asked how many people were ahead of us to get an idea of timing, she refused to give me an actual number. She rudely asked if I prefer to come back another time, but it would be the same waiting duration. Unbelievable! So disrespectful and inconsiderate of people's time. We left after an hour of waiting and did not reschedule. We will not be coming back here and strongly discourage others from going to this place.

Submitted Sept. 1, 2022

Dr. Ing performed surgery on my strabismus and it changed my life for the better. He is wonderful, witty doctor who is extremely educated and good at what he does. Thank you, Dr. Ing!

Submitted June 16, 2022

Dr. Ing is fantastic. His staff, however, is unprofessional. Extremely unpleasant and actually rude when making an appointment to check-ins, which is a shame because the experience with Dr. Ing itself was great.

Submitted April 25, 2022

Office staff is not only rude, but also very inappropriate (eg, i was asked to sign a consent for cancer surgery before I had met with the doctor and gotten the results of my biopsy “to save time later” — helluva way to find out my lesion was cancerous!). Multiple appointments are scheduled at the same time, resulting in waits of 3 hours and more even very early in the morning. Dr Ing himself was excellent. He carefully explained what was going on, how to proceed, etc. He also saw my elderly mother, and treated her with the respect and care he might give his own mother.

Submitted Sept. 11, 2021

I was referred to Dr. Ing for a mass behind my right eye after an MRI scan and opthalmic consultation. His staff was courteous, concise and kind. Dr. Ing himself is an incredible person, let alone an exceptional surgeon. He evaluated the urgency of my situation and made arrangements to expedite it. He explained everything very well and provided the facts necessary to make an informed decision in a very comforting manner. My surgery went very well and recovery has been smooth. His bedside manner was also comforting. My only feedback point is that I forgot the recovery process for the surgery and it would have been nice to know what is or is not normal, either on Dr. Ing's website or via a pamphlet. Ultimately, timely, low-stress, and successful surgery were the most important things, which Dr. Ing and his team did very well, hence the five stars. As a professional (not medical), I understand the hard work and dedication needed to enter the field, and I can only imagine the level of skill necessary to be in Dr. Ing's position. I am very fortunate that Dr. Ing decided to practice in Toronto. I cannot thank him enough!

Submitted June 19, 2021

Dr. Ing’s staff are extremely rude; his head secretary in particular has no heart and lacks the basics in simple client etiquette. I am going through a lot and don’t feel comfortable going to sleep under a Doctor who has staff that are so un caring and blatantly disrespectful.

Submitted April 15, 2021

Dr. Edsel Ing is a very talented, experienced and well-trained physician. Following excision of a large cancer below my left eye (by a skin cancer specialist) I was sent, the same day, to Dr. Ing for repair of what I considered to be an irreparable hole in my face. Despite being a physician myself, I was extremely nervous and did not know what to expect. Dr. Ing's staff were pleasant and patient with me, despite blood accidentally spilling from my face onto the office floor. Despite the COVID pandemic, the staff arranged follow-up visits with no fuss whatsoever. Despite his surgical expertise, Dr. Ing is modest with a pleasant sense of humor. I highly recommend Dr. Ing and thank him most sincerely for looking after me as he did. Mark Berber MD FRCPC

Submitted Jan. 17, 2021

Awful person and even worse staff. He may be skilled in his field but doesn't care at all for his patients or their needs. Stay away and get a referral somewhere else.

Submitted Dec. 2, 2020