Dr. Lisa H. Scatena
#4 of 18
Dermatologists in
Boulder,
Colorado
Staff
Punctuality
Helpfulness
Knowledge
ROCKY MOUNTAIN DERMATOLOGY
2400 SPRUCE ST
Boulder, CO, United States
80302
2400 SPRUCE ST
Boulder, CO, United States
80302
No Phone Number Provided
http://RockyMtnDermatology.com
Facility Affiliations
Dr. Lisa H. Scatena's Credentials
Education
- University Of Colorado School Of Medicine (Grad. 1999)
Insurance accepted by this Doctor
Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield
Cigna
Medicare
UnitedHealthcare
Dr. Scatena and her office staff are the most unprofessional physician's office at which I have ever been a patient. During my initial visit she was late coming to see me and was a bit dismissive of my face and body acne. The original prescriptions for acne that Dr. Scatena prescribed me did not work, even after three months. I scheduled another appointment with her to follow up, at which time I was going to suggest we try another or a more aggressive treatment. I received a call several weeks after scheduling my three-month follow-up appointment, at which time the receptionist said Dr. Scatena was not in fact going to be in the office on the day of my original appointment; they had overlooked this when I first scheduled. Since I still needed to see her I was happy to move my appointment to a few days later that week. Unfortunately something came up at work that I could not miss during my rescheduled appointment, so I called the dermatology office (with more than 24 hours' notice). The receptionist rescheduled me for two weeks later at 7 am. I arrived on the day of my appointment on time, only to find that I wasn't actually on the books for the day and time I am certain I agreed to weeks prior. The receptionist then told me Dr. Scatena could not see me until May! It's the office's fault for messing up my follow-up appointment TWICE. The doctor is dismissive and the staff is dysfunctional. Do yourself a favor and find a dermatologist office that cares about your condition and about you as a patient.
Submitted March 2, 2016