385 S Maple Ave
Glen Rock, NJ, United States
07452
Facility Affiliations
Dr. Robert A. Kayal's Credentials
Accepting New Patients
Yes, this doctor is accepting new patients
Biography
Dr. Robert A. Kayal is the Founder, President and CEO of Kayal Orthopaedic Center, P.C. Dr.Kayal considers it an honor, blessing and privilege to help restore an active lifestyle and joyful life to each of his patients. He gives all his thanks to God for his talents and skills and prays his practice will always be used to honor and glorify God. “What you’ll find here isn’t just state-of-the-art facilities. It's an entire philosophy,"says Dr. Kayal.With New Jersey locations in Franklin Lakes, Glen Rock, Westwood, Paramus, North Bergen, Paterson, Garfield and an additional location in Stony Point, New York, the award-winning practice prides itself on offering advanced orthopaedic treatments in a compassionate environment.As a patient,“you aren’t just a number,”says Dr.Kayal.“We’re focused on building lifelong relationships, accelerating rehabilitation and inspiring quality of life.” Specializing in partial and total joint replacements as well as sports medicine and arthroscopy,Dr.Kayal knows the importance of staying abreast of the latest technologies. By keeping his finger on the pulse of innovation, he can provide beneficial treatments to help patients recover quickly.“I use cutting-edge advancements in customized total knee replacement surgery that utilizes high-resolution MRI technology to create a 3D blueprint of the patient’s arthritic knee.Proprietary software removes all of the arthritis from the joint and sizes, shapes, aligns and perfectly fits a new knee in its place.Then,3D printing is used to create customized Patient Specific Instrumentation,which is shipped to the operating room and sterilized for my use,” says Dr.Kayal.“This state-of-the-art technology allows me to perform a virtual knee replacement in advance of surgery and create a new knee that’s customized specifically to a patient’s body.” Besides the Kayal Orthopaedic Center,Dr. Kayal’s practice includes the Kayal Pain & Spine Center,Kayal Rheumatology Center,Kayal Physical Therapy,and Chiropractic,Kayal Osteoporosis Center and the Kayal Medical Imaging Center.These facilities allow him to provide a wider range of musculoskeletal treatments and therapies.“I believe our patients do their homework and choose this practice because of our training, skill, experience and innovation,”Dr. Kayal says. “But what they also find from us is patience,compassion and a genuine concern and commitment to each and every one of them.
Languages
- Italian
- Tagalog
- Arabic
- English
- Spanish
- Albanian
- Urdu
- Russian
Education
- Umdnj-New Jersey Medical School (Grad. 1994)
Awards & Recognitions
- TOPDOCS
- Healthgrades
- VITALS
- Castle Connolly
Insurance accepted by this Doctor
- UnitedHealthcare AARP Medicare Advantage
The ENTIRE Kayal group should be avoided at all costs. I have had over a dozen appointments in the last 2 months for shoulder and arm pain. Every single instance of doctor visits, test and PT have had some kind of error in scheduling, confusion (on Kayals behalf, not mine) or just incompetence that has made me utterly furious.
Im sure there are nice people that work there, but as a patient with pain, I feel like a very small “number” being shuttled through their fancy factory without any care or accountability on their part. So many scheduling errors and wo much time being ignored and NOTHING from the staff or management about an apology. While an individual doctor may ‘care’ about your health problem, make no mistake - THEY DO NOT CARE ABOUT YOU AS A CUSTOMER. They seem to be struggling with trying to grow the volume of their business, while making the individual feel ignored and insignificant.
Specifically, I was placed with incompetent PT staff - I (wtih no medical training) knew more about their facility than they did and they made me feel like I was in danger of hurting myself. Multiple doctor visits we’re incorrectly scheduled - a doctor would change the entire city of the appointment and I was never notified. Thier respinse was to ask if it was ok for me to rescheedule out another 6 weeks. Another visit the doctor was over an HOUR late and no one EVER came to say ‘sorry’ or can you wait a bit more.
They do not care about me as a patient or customer. They DO care about their video loop of the founder listening to irrelevent doctors droning on about some obscure thing that has nothing to do with me on obnoxious video screens all over their practices. Even in my exam room with the doctor in it - we had to speak over the podcast recording!! I wanted to say “Is anyone seeing this - Am I on a hidden camera show??” They do care about their marble and blue glass interior design - that is obvious - office decoration and video screen BS is definitely a priority over customer service. If only they could give me, the patient, 10% of the care they used in promoting themselves, I would not be writing this note. But sadly, they wont even care about this. Hopefully I can help another person with real pain avoud the extreme frustration that I had in dealing with the Kayal group.
STAY AWAY FROM KAYAL!!!!
Submitted Aug. 3, 2023