Ratings for Dr. Susan C. Jenkins

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I wanted to like her.
1st time, my wait was very long only for her not to listen and use the "x-ray" vision that most doctors believe they have and tell ne that I was making up my issue and I should seek psychiatric help. The second time was two weeks ago and I have been waiting (still waiting) so long for my results that I ended up diagnosing myself. I took the urine test and the office was incredibly shallow when I told them that there was no more room to place my sample which could result in contamination. What do I know, right? One result came back..... contaminated.
Never again.
Update: It has been six weeks and I still haven't gotten the results. I actually ended up curing myself! Oh, but they had NO problem adding a late fee. By the way, they don't have any way of accepting payments except through the mail. The staff is giving me the wrong information.....
Go somewhere else.

2nd update. It has literally been 2 months and I still have not received my results. The billing company nor the doctor's off ice will waive the late fee and you won't even know until you get another bill. Then when you try to pay the late fee (against your better judgment) you can't pay it online or by phone.
In a nutshell: Greedy, lazy, unprofessional, incompetent, lackadaisical and arrogant.

Submitted March 12, 2024

4
Staff
2
Punctuality
3
Helpfulness
2
Knowledge

She was pleasant enough, I suppose; but she never gives a definitive answer apropos her diagnosis. The wait is entirely too long, and while she did her best to treat me (an admittedly anxious patient) I felt her bedside manor was somewhat lacking. If you prefer a pleasant, yet decidedly indirect approach to patient care, then Dr. Jenkins would be a perfect for you.

Submitted March 2, 2011

4
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

Dr. Jenkins is a great doctor. I have never had such a caring and also knowledgeable physician. There is a little bit of a wait in the office but I think that is because she doesn't rush her patients out and listens to all of their concerns. I know that whenever I see this doctor, she will also address all of my concerns even if it makes her run behind on her schedule. Highly recommend Dr. Jenkins

Submitted Oct. 1, 2010

3
Staff
1
Punctuality
5
Helpfulness
5
Knowledge

Dr. Jenkins is great. She is this pleasent woman that always greets with a smile. Once your with her things go very quickly. She gets you in and out and you never feel rushed. But from the time your appointment is to when you see her can be anywhere from 30 mins to hour and a half. If she wasn't such a good doctor and her staff wasnt at least pleasent I wouldn't continue to go simply for the time. Just know this is not a place to schedule a lunch appointment and expect to get back to work in a timely manner.

Submitted June 10, 2009

Facility Affiliations


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield
Cigna
UnitedHealthcare