Dr. Mark Heard

4.4 ( 48 reviews )

Staff

Punctuality

Helpfulness

Knowledge

Ratings for Dr. Mark Heard

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Exceptional on all accounts. I had 4 surgeries, bilateral knees and shoulder twice. I cannot recommend him high enough.

Submitted Nov. 27, 2022

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Heard is phenomenal. He cares deeply and exhausts all possibilities to get his patients back to activity. I’ve had three major knee surgeries from Dr. Heard and rate him simply the best.

Submitted Feb. 2, 2022

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Heard and his team are exceptional in what they do. Professional, thorough, precise and scientific. I had a full ACL reconstruction after an accident, and the entire process from pre- and post surgery and follow ups were exceptional. Thank you to Banff Sports Med.

Submitted Sept. 16, 2021

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Heard encouraged me along the long path of healing from a tibia plateau fracture. He was easy to chat with and and answered my questions and concerns in language I could understand.

Submitted Sept. 7, 2021

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Can I just say, that Dr Heard is the BEST SURGEON EVER!! He fixed me up after I shattered my wrist snowboarding. His staff is awesome. I like his motto to get you back to normal functioning and back to doing what you love and he delivered that for me. He is definitely skilled at what he does. Plus, so worth the drive from the Calgary area, I’d recommend him to EVERYONE!!

Submitted June 11, 2020

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Simply the best treatment and follow up I've ever had, and I've been reconstructed 3 times and scoped 3 times by various Dr's and hospitals.

Submitted Jan. 30, 2020

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I had a knee injury and was dissatisfied with my local doctors and surgeon service and was able to get a referral to see Mark at the Banff Clinic. Mark and his team's service was amazing and as it turned out I did nto need surgery.

Submitted Dec. 10, 2019

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Heard fixed up my knee (ACL) a little over a year ago and I couldn't be happier! Today I'm going snowboarding, yesterday was cross-country skiing and 3 days ago participated in a challenging black belt class, brace and pain free. He and his staff were awesome in every way!

Submitted Feb. 20, 2019

1
Staff
1
Punctuality
1
Helpfulness
3
Knowledge

Dr Heard was not available when I showed up. He left me instead in the care of a very inexperienced assistant who, although he moved my limbs around a lot, had no idea what he was looking for, which I found out after asking him. Dr Heard was not responsible for the surgery and only the functional test. Not only did I have to ask several times to see him, when he finally showed up, he spent 12 minutes trying to login to the system to view the MRI because, as he joked and I stood in severe pain after finding out I had a secondary injury, he forgot his password. Not professional in the least and really happy he did not perform my surgery. After 5 minutes with the assessment, he had no time to tell me what should happened next and left me with the untrained assistant who had no idea. I'm saddened by the fact that we have to choose between a competent surgeon and professionalism. Really glad he did not perform the surgery itself.

Submitted Feb. 18, 2019

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Heard is an amazing surgeon who really outshines in his practice. He performed surgery on my knee, and I cannot thank him enough for doing such a good job and helping me through the healing process. He spent about half an hour or more discussing with me on what I could do to fix my knee around a month before my surgery. He is truly a good and kind surgeon and I recommend him to everyone.

Submitted June 25, 2018


Insurance accepted by this Doctor

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