Dr. William B. Ruderman

3.9 ( 25 reviews )

Knowledge

Ratings for Dr. William B. Ruderman

4
Staff
2
Punctuality
1
Helpfulness
3
Knowledge

Many years ago Dr Ruderman was an excellent doctor. Very kind, thoughtful, knowledgeable. In the last few years he has changed drastically. Absolutely not the same doctor. Burnout IMO . Sad

Submitted Nov. 2, 2018

Dr. William B. Ruderman's response
I can only imagine the frustration you’ve experienced based on the feedback you provided and I am so sorry to hear that this occurred. It is only through feedback like yours that we are able to improve the service that we provide to our valued patients. Please note we are taking this feedback seriously and will use it to improve our operations and services.
When you have a moment, I would like to speak to you to ensure that this does not occur again. If you can please contact me directly at 407-241-3248, I would like to work with you on resolving this issue.
Sincerely,
Carmela Brown, Administrator

Submitted Dec. 20, 2018

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

He did a colonoscopy and before I knew it, the procedure was over! Fantastic doctor!!

Submitted July 18, 2017

Dr. William B. Ruderman's response
Thank you for your review! We strive to only provide the best experience for our
patients and we look forward to assisting you in the future.

Carmela Brown, Administrator

Submitted July 24, 2017

2
Staff
2
Punctuality
1
Helpfulness
2
Knowledge

Uninterested. Rushed. Unhelpful. Rude. Insensitive. No aftercare. No follow/up. Incompetent billing. EVERYONE at this office apathetic, robotic, uptight, unfriendly, unhappy, rushed, distant, uninterested in patient's well/being.

Submitted July 7, 2017

Dr. William B. Ruderman's response
Thank you for taking the time to leave feedback. My sincere apologies for the
frustration you have experienced. When you have a moment, I would like to
speak to you to ensure that this does not occur again. If you can please contact
me directly at 407-241-3248, I would love to resolve the issue.

Carmela Brown, Administrator

Submitted July 10, 2017

1
Staff
2
Punctuality
2
Helpfulness
5
Knowledge

It seems as if Dr Ruderman exists to funnel patients into his very busy G.I. testing system. It is very impressive and thoroughly efficient. What is not efficient is his aftercare. Follow up on the identified problems is limited; the ability to ask questions is non-existent. He spent a total of two minutes with me after the test and was walking away as I was still trying to get an answer or two. I was told to have another test that he did not do but took 1 1/2 months to schedule. In the meantime I was left with constant pain and vomiting; no medicine or treatment offered until the test was completed. I called his office for assistance during a particularly acute time but the staff said that he was busy and could not be interrupted and that they would call back; I may have to come in. I waited in the area of his office for two hours but of course no call back. It is now three days later and my symptoms have subsided.

His patient throughput seems impressive, his knowledge extensive, but there are many other things to include patient briefing and aftercare that greatly diminish all that he is probably capable of.

Submitted April 23, 2017

Dr. William B. Ruderman's response
Thank you for taking the time to leave feedback. My sincere apologies for the frustration you have experienced. When you have a moment, I would like to speak to you to ensure that this does not occur again. If you can please contact me directly at 407-241-3248, I would love to resolve the issue.

Carmela Brown, Administrator

Submitted May 1, 2017

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

This doctor has the worst bedside manner I have ever experienced.

Submitted March 31, 2017

Dr. William B. Ruderman's response
Thank you for taking the time to leave feedback. My sincere apologies for the frustration you have experienced. When you have a moment, I would like to speak to you to ensure that this does not occur again. If you can please contact me directly at 407-241-3248, I would love to resolve the issue.

Carmela Brown, Administrator

Submitted April 3, 2017

4
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I have been a patient of Dr Ruderman's for 9 years. He has helped me immensely with an auto immune disease that effects my liver. He is extremely kind and knowledgeable. Sometimes I have had to wait in the office to see him, but it is time well spent to have competent, thorough care. I have recommended him to several people. He's simply the best.

Submitted Feb. 16, 2017

Dr. William B. Ruderman's response
Thank you for your review! We strive to only provide the best experience for our patients and we look forward to assisting you in the future.

Carmela Brown, Administrator

Submitted Feb. 20, 2017

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have been seeing gastroenterologists for the past 20+ years ever since I was diagnosed with Crohn's disease in my teens. Dr. Ruderman is one of the best; he is knowledgeable and always very patient and understanding. He takes the time to listen to you and will answer and explain any questions you have.

Submitted May 21, 2014

Dr. William B. Ruderman's response
Thank you for your review! We strive to only provide the best experience for our patients and we look forward to assisting you in the future.

Carmela Brown, Administrator

Submitted May 16, 2016

3
Staff
1
Punctuality
1
Helpfulness
3
Knowledge

Called with abdominal pain and bloating. Told he was going on vacation and did not refer to his office partner MDs, so was not able to be seen. Told to come in 6 days later when he was back in the office.

Submitted April 30, 2014

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I've been a patient of this doctor for many years now, and I really never would consider going to anyone else. He is extremely knowledgeable, kind, friendly, very helpful ~ overall, a very pleasant person and a doctor with great bedside manner. (I don't understand some of the negative comments here ~ are we actually rating the same person??? Wow! Incredible! I've never met a nicer doctor!)

Submitted Jan. 18, 2012

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

This doctor is truly a great doctor, and wonderful human being. He's the only that took his time and showed that he cares.

Submitted Aug. 9, 2011

Facility Affiliations


Dr. William B. Ruderman's Credentials

Education

  • Columbia Univ Coll Of Physicians And Surgeons, New York Ny 10032 (Grad. 1977)

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield
Cigna
UnitedHealthcare