Dr. Raj's behavior during our encounter was deeply disrespectful and unprofessional. When an error occurred with his administration, instead of handling the situation calmly and responsibly, he chose to yell at us and place the blame on our shoulders, accusing us of wasting his time. This behavior is unacceptable, especially when dealing with a patient who was already experiencing severe pain and distress.
Despite expressing a desire to go home and an urgent need for the situation to stop due to the immense pain I was feeling, Dr. Raj ignored our pleas and continued to lecture us over the administrative issue, showing a lack of empathy and understanding. This caused immense emotional distress, leading to tears, yet he persisted in his harsh and unhelpful approach.
Additionally, the miscommunication with his staff resulted in a lack of proper guidance on how to consume the prescribed antibiotics, leading to potential health risks for us as patients. This negligence highlights Dr. Raj's incompetence and failure to provide adequate care.
Dr. Raj also demonstrated a judgmental attitude and a tendency to belittle our concerns, showing a lack of respect for his patients' well-being. Such behavior is detrimental to the doctor-patient relationship and does not foster a conducive environment for open communication and trust.
Based on my experience, I strongly advise against seeking medical care from Dr. Raj. His disrespectful, judgmental, and unsympathetic demeanor, along with his apparent lack of competence in handling administrative issues and providing proper medical guidance, makes him an unsuitable and potentially harmful choice for medical treatment. I would recommend finding a different healthcare professional who values their patients' well-being and treats them with the respect and compassion they deserve.
Submitted July 18, 2023
4
Staff
4
Punctuality
4
Helpfulness
5
Knowledge
Excellent medicare care provided over 25 years .Experienced doctors and spend time with patients unlike other medical practices where you feel like a number.
Submitted March 11, 2021
5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge
GP with great experience and knowledgeable in all domains of General practice.As a family doctor ,he provides guidance into helping families make better choices in terms of children and their wellbeing,education-over and above the medical care one deserves.He and his wife have have provided care to patients for over 25 years in Rouse Hill and are seeing patients and their families over three generations.
Submitted March 10, 2021
4
Staff
2
Punctuality
1
Helpfulness
1
Knowledge
I have been seeing this doctor for years unfortunately but only when his wife is unavailable. He is only good for simple things like a flu-shot, otherwise he gives you unwanted advice for everything from universities for your kids to websites for reading computer programming languages in a foreign tongue. He is an elitist snob, having put down everything from school to occupations that don't meet his imagined criteria.
He has repeatedly made misdiagnosis of medical issues (some quite serious) with my family and I would always recommend a second opinion.
If it were possible I would give him 0 stars
Submitted April 21, 2020
4
Staff
2
Punctuality
5
Helpfulness
5
Knowledge
Dr raj and arti thomas have been our general practitioners for over 20 years we have always found them helpful and prepared to go the extra mile when faced with seriuos medical conditions. The only issue is that you need to be prepared to wait after your appointment time as they are often running later than sceduled. Trick we have learnt is call reception before leaving home regarding how far behind they are.
Submitted April 20, 2020
4
Staff
1
Punctuality
1
Helpfulness
3
Knowledge
I would see Dr Raj Thomas when I couldn't get in to see his absolutely amazing wife Dr Aarti Thomas, who always had a long waiting time. Unfortunately, I cannot praise Dr Raj as I do his wife as I believe he is insensitive, that he belittles you and makes you feel like you are a hypocondriac. I am currently studying to be a naturopath and feel I am very in tune with body, but there are some things that you need to see a doctor for, such as testing blood. I feel Dr Raj does not take the time to truly listen to you and when you express your opinion he totally discredits you and your information and then proceeds to bring up websites in front of you just to prove his point.
Doctors like this really frustrate me and are one of the main reasons that I have turned away from Western/Modern Medicine. Unfortunately not all doctors have your best interest at heart and don't provide the level of care that we deserve.
Submitted July 26, 2019
2
Staff
4
Punctuality
2
Helpfulness
2
Knowledge
Dr Thomas regularly keeps patients talking about irrelevant subjects to enable him to claim for extra funds for a long consultation from Medicare.
Submitted March 4, 2019
3
Staff
2
Punctuality
1
Helpfulness
1
Knowledge
Prescribed mental illness medication when he isn’t qualified to do so. This ruined my life.
Submitted Dec. 21, 2017
5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge
Dr Thomas is a gentleman with wonderful beside manners. He will give a detailed explanation as required and does not rush you through.
Dr. Raj's behavior during our encounter was deeply disrespectful and unprofessional. When an error occurred with his administration, instead of handling the situation calmly and responsibly, he chose to yell at us and place the blame on our shoulders, accusing us of wasting his time. This behavior is unacceptable, especially when dealing with a patient who was already experiencing severe pain and distress.
Despite expressing a desire to go home and an urgent need for the situation to stop due to the immense pain I was feeling, Dr. Raj ignored our pleas and continued to lecture us over the administrative issue, showing a lack of empathy and understanding. This caused immense emotional distress, leading to tears, yet he persisted in his harsh and unhelpful approach.
Additionally, the miscommunication with his staff resulted in a lack of proper guidance on how to consume the prescribed antibiotics, leading to potential health risks for us as patients. This negligence highlights Dr. Raj's incompetence and failure to provide adequate care.
Dr. Raj also demonstrated a judgmental attitude and a tendency to belittle our concerns, showing a lack of respect for his patients' well-being. Such behavior is detrimental to the doctor-patient relationship and does not foster a conducive environment for open communication and trust.
Based on my experience, I strongly advise against seeking medical care from Dr. Raj. His disrespectful, judgmental, and unsympathetic demeanor, along with his apparent lack of competence in handling administrative issues and providing proper medical guidance, makes him an unsuitable and potentially harmful choice for medical treatment. I would recommend finding a different healthcare professional who values their patients' well-being and treats them with the respect and compassion they deserve.
Submitted July 18, 2023