Arrogant, judgemental, poorly informed- didn't read file prior to meeting. Should have offered comfort and advice not judgement. Lack of professionalism very disappointing.
Submitted May 17, 2018
5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge
Helpful. Understanding. Knowledgeable re condition (rare) & punctual to a point.
Submitted Oct. 5, 2017
2
Staff
1
Punctuality
2
Helpfulness
3
Knowledge
Patronising. Always late. Doesn't bother to read your file before meeting you.
Arrogant, judgemental, poorly informed- didn't read file prior to meeting. Should have offered comfort and advice not judgement. Lack of professionalism very disappointing.
Submitted May 17, 2018