It wasn't Kaiser
Dr. Elsissy, as a surgeon is fantastic. He replaced both my knees. The Aftercare/communications by the staff is horrifying. The only competent staff there is probably the receptionists. To get a medication refill is painstakingly difficult. Appointment times are never on time..i.e; appointments made months in advance are cancelled, or worst yet waiting time 1 1/2 - 2 hours with no explanation/communication while sitting in the waiting room. I observed this complaint with many patients, some in excruciating pain, In the waiting room many times. When confronted..the staff accuses my husband of being rude for inquiring 🤨 Rightfully, after waiting for over 2 hours, he was aggravated. I let it go because I am a very low key and patient person but after it has happened again and again..it would get anyones tolerance to fade. It has been 2 months since my surgery…I have had to self medicate (Aleve) and shed A LOT of tears & sleeplessness. NyQuil has become my friend! Bottom line… Great Surgeon better off with a whole new team.

Submitted Feb. 4, 2022

DR BITCHED MY KNEE & HiIP REPLACEMENT. & SAID NOTHING IS WRONG! Horrible & THEY DONT CARE!! BEWARE, THEY DONT CARE!!

Submitted July 11, 2018

Dr. Elsissy has great empathy towards his patients , is very professional and is an excellent surgeon.

Submitted Feb. 2, 2018

had 15 operations with various orthopedics and this doctors stff is rude, inefficient amd not helpful at all. Hoping that the Doctor is better, as my 90 yr old mom is having surgery in a few days. we need lots of prayer....please! I'm afraid she won't make it if he is as bad as his staff and nurse practitioner.

Submitted Oct. 28, 2016

Dr. Elsissy is professional, knowledgeable, attentive, kind, and caring. When I brought x-rays with me, he took the time to explain what he was seeing on them. He always very patiently listened to my complaints, concerns, questions... He never rushed me through our appointments - he always took as much time with me as I needed. And his P.A., Gloria, is wonderful! I can't say enough good things about Dr Elsissy. I am thankful that he was working in the ER the day I came in.

Submitted Dec. 14, 2013