Dr. Sathiyapooma Manoharan
Family Medicine
6065 Steeles Avenue East
Scarborough, ON, Canada
M1B0
6065 Steeles Avenue East
Scarborough, ON, Canada
M1B0
No Phone Number Provided
No Website Provided
Facility Affiliations
Insurance accepted by this Doctor
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OHIP
Dr. Manoharan has been my family doctor since before her private practice. She has always been warm and friendly but her staff suck. If you are not of South Asian descent, they ignore you. The medical practice's voicemail states they will call you back within 24 - 48 hours after you leave a message, but hearing that I am obviously not South Asian, my voicemail messages get ignored. It has happened multiple times where I call and ask for a prescription refill to be faxed only to have to call again a week later because the pharmacy hasn't received anything and I have been without my very much needed medication. And it is not Dr. Manoharan that is ignoring the messages, it is her front office staff that don't bother forwarding the request to her. I get the same experience when I go into the office for an appointment as well. I'm ignored by the front staff, I get minimal responses, I don't even get a smile. Yet any South Asian that comes through that door is met with a smile and is greeted warmly. And it's not like I act like white privilege either. I am always polite to everyone in the office. I sit down quietly in the waiting room, I don't talk loudly on the phone, I don't act arrogant or above anyone...I just sit and wait patiently for my appointment. I feel like just because I am not South Asian, I shouldn't even be there yet it was Dr. Manoharan herself who invited to go with her to her private practice and be my primary family doctor. I love you doc, but you really need to find some non prejudiced office staff.
Submitted Aug. 21, 2023