Dr. C Schemenauer
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Unlike most people doing these "reviews", I would like to do an ACTUAL review of her service, and not just come here because I was upset with one or two things and I want to complain about those things. I have been seeing C for close to four years now and I enjoy seeing her, especially after having to go through a string of bored, disinterested walk-in doctors and the ones in the ER who didn't care to do anything for me when I kept coming in with the same issue over the course of a year.
What I like about her: she is thorough when doing exams. She asks a lot of questions to determine possible reasons for your illnesses, and will readily admit if she doesn't know anything about a certain subject. However, she will provide you with references to where you could go to find information if she doesn't know herself, and she does take it upon herself to learn about those subjects. She understands that some alternative and holistic therapies can work and be useful, and doesn't look down on anyone for trying such therapies, so long as it won't interfere with actual health. I've never had an issue with waiting a long time to get in to see her, but I don't mind if I do have to wait a while since I remember having to wait up to 2 hours to see my old doctor back in the day, and then another long while in "the little room". If you think 45 minutes is a long wait, try going to the ER with a non-emergency medical issue and enjoy waiting up to 5 hours for someone to see you, or visit a walk-in clinic where the wait can be as long as 2 hours.
Some cons: It is nearly impossible to try to get in to see her. She only makes appointments for physicals, and their method of "scheduling" is to have people phone in the mornings to try and book in the same day. I have actually had to go to a couple different doctors because I was unable to see her for over 2 months. However, I have heard that most doctors in the PA Health Region are using this method now, so it's not restricted to her and it may even be a requirement of PAPHR as far as I know. And yes, she is terrible at doing follow-up. I have learned I should make my own appointments and callbacks even though she says she will do them for me. I also had more luck with getting in to see specialists through another doctor, because she is also bad for sending referrals.
She was also a replacement for my old doctor who retired, and she is relatively new as far as doctors go. Being a doctor is an ongoing learning process. I'd suggest to those who are simply complaining because she's "not like the old ones" to remember that everybody is different, and if you have an actual ongoing issue with someone, then speak directly to them about it, or take it upon yourself to do what you can to fix it. It's YOUR health, YOUR body, and your responsibility...not hers.
Submitted Dec. 22, 2014