Ratings for Dr. Cynthia M. Poulos

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Excellent doctor . My mouth looks lovely and very natural after filling.bDr. Poulos was very nice and personable. I believe she takes pride in her work.

Submitted May 24, 2023

4
Staff
5
Punctuality
1
Helpfulness
3
Knowledge

Paulo’s has the personality of a stick Cruel and has no compassion Don’t try and get deposit back ,thieves

Submitted Dec. 28, 2021

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

She was great gave all the time that need
My finish look is great

Submitted Dec. 14, 2018

4
Staff
1
Punctuality
1
Helpfulness
3
Knowledge

I met Dr. Poulos when she was working at Milford Hospital - my initial consult was probably 5 or so years ago. She's very blunt, but so am I, and she's very informative- in regards to what she thinks will be the best course of action for you with reference to your concerns.
But over the last 1.5 years there's been continual problems that I have brought up.
DR. Poulos had done a procedure called Precision TX on my neck and chin. For that I had given her a positive review. The issues she was to correct were gone. But I noticed what almost looked like a jowl forming on my right side after that procedure. When I brought this up two weeks ago to the nurse and to the doctor herself -the nurse stated she couldn't really notice it, looked like asymmetry to her which everyone's face has, but I desired the doctor's opinion. She comes in and as her usual self - and I'm used to it - bluntly says "oh that's age." So I guess I aged right after the procedure. She said my only option was to do a mini face lift to permanently get rid of it. Really? Well her office took a bunch of pics-you would have thought that you would have told me I could just get the mini lift before I dished out 1000s of dollars for this Precision TX procedure. But let's have her get the procedure & then tell her she's aged in a few months and now needs a mini face lift?
What they do not know is that I did have two more opinions - both plastic surgeons are located in Providence. They do believe the Jowl was caused from the Precision TX. They don't believe that I need a face lift they think I'm too young for it, but Dr. Poulos had no problem bringing it up. They said my right side cheek is not symmetrical, under my lower cheek I've lost volume and that Restylane injections in those areas with some back into the jawline (which was lipo'ed during Precision TX) would resolve the problem I saw. They both said it's temp I'll always need the fillers now, so that's money that is on top of the surgery I just paid for. Fix one thing, and she created another issue.
One should also note that YOUR time does not matter to this office. There's a reason why this office is giving money off if you do reviews. They're trying to erase or push down the bad ones.
So just know when you see reviews coming in lately, they're offering some money off - not much but they're basically paying for a good review.
Also within the last year and a half they've canceled on me continually. I've brought this up to the office manager & she said to me that "Dr. Poulos is a surgeon, she or her nurses can't help emergencies that arise." But they don't care that they cancel on you when you have your own clients at an obvious loss of pay. Have I ever been offered money off for my loss of pay for I believe the 4 times they've canceled on me this year alone? Never.

They also forgot to even schedule one particular follow up appt after I had my surgery done because Dr. Poulos asked why I was still wearing my compression mask. Oh, I don't know? Because last I knew that's the last instructions I was given. Dr. Poulos was like oh no I was wondering why I hadn't seen you sooner - I thought you canceled. No I didn't, that is their way of operating not me. They just forgot to schedule a follow up. Professional. Not quite.

And when I had to reschedule this surgery I did so three months in advance because I was buying a house and could not put that type of money on my card or take it out of savings. They charged me a 150.00 rescheduling fee three months prior to surgery?! I've let ALL go because the Botox she was using before that did work helped and the chin and neck were fixed.

But to find out that there was a mistake made by two other professionals confirming is pretty sad. I was thrilled that Dr. Poulos could fix what she did. Wasn't expecting a problem on my right lower cheek and pain still in that area 6 months later. There's no pain on the other side.

The two plastic surgeons I went to all in the same day said most lasers won't do much and are a waste of money. They also said that I'm too young for a mini face lift that can also create more issues.

So when you see an array of good reviews after mine, just know she's been getting other bad reviews and so she's offering money off to write a good one. Paying for reviews. So ethical.

Also the letter that went out to you guys was dated 8/5. I had my consults on 8/6. Not getting my face ruined again when I thought she was doing a great job on the chin but told by two other professionals that was not the case with my cheek. I was also told that the volbella you use is useless by both surgeons because I find it doesn't stay.
It's all about money.

Submitted Sept. 8, 2018

5
Staff
2
Punctuality
1
Helpfulness
2
Knowledge

I was born with a deviated septum and my left nostril was almost completely closed. In order to fix it so I could breathe better, Dr. Poulos did a rhinoplasty on me. She fixed the deviated septum, but left me with a completely disfigured nose. My nose comes down and then juts straight out leaving a crease in my nose that is so beyond obvious. When I mentioned it to her after I was healed, she said that she could inject a filler in my nose for a cost of $500 a pop, and it would only last a few months. I was stunned!! I could not believe that was her answer. I just paid a lot of money along with Blue Cross (they covered the deviated septum) and this is the result. I had this done in September of 2014, and I would not recommend her to anyone. I wouldn't let her try and fix my nose if it was free. Stay away!!!!

Submitted July 12, 2018

5
Staff
2
Punctuality
1
Helpfulness
3
Knowledge

Staff great. Dr Poulos ,rude actually insulting. Thought just having a bad day as anyone can but it happened several times. I go to the Spa for skin treatments only and injections elsewhere

Submitted May 2, 2018

5
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

I would highly recommend Dr. Poulos to anyone who desires a natural look, and a doctor who is direct and honest with you. Dr. Poulos has many years of experience. As such, she knows how to make you look your best, without looking fake. She is excellent with Botox, fillers ... and with me, I just had the precision tx for my chin and neck. She did an excellent job. I'm only 1 month post op, but the results were immediate as far as the chin. The neck takes 3 months to tighten up fully due to the laser inducing the collagen production, but I'm always happy with the results I get. The neck is tightening already and she got rid of the actual problem spots I saw on my neck - right after surgery.
The doctor answers any and all questions and is very thorough in her explanation with regards to any procedure you desire to have. I trust her fully.

Submitted March 21, 2018

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

There are only 2 words that I can think of when it comes to Dr. Poulos: Miracle Worker!!
I had been wanting breast implants for several, SEVERAL years but was always afraid of complications during or after surgery and not liking the final results.
I researched several surgeons in the Boston area, read countless reviews and viewed tons of Before and After photos but I always came back to Dr. Poulos.
I went for my initial consultation in June and immediately knew I had made the right choice. Dr. Poulos took the time to listen to my concerns and answer all of my questions. She gave me her professional advice on some things I was still undecided on and made sure I was comfortable with the choices I was making. Every appointment I had leading up to my surgery was handled in such a professional and calming manner that I had no apprehensions or fears; I felt like I was truly in "good hands".
Her staff, especially Elena, is equally comforting and was, and is always there for me whenever I have any questions or concerns.
I can confidently say that Dr. Poulos and her entire staff were exceptional in every aspect of my surgery.
I cannot tell you how extremely happy I am with my results. I have never felt more confident and beautiful in my own skin; finally!!!

Submitted Nov. 13, 2017

5
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

i wouldn't recommend Dr. Poulos to anyone. She is very rude and abrasive. I was scheduled for fillers and am now left with only terrible results. My face is now sagging because of her poor placement. She has an awful bedside manner and the entire appointment was just ridiculous and odd.. She doesn't listen and would keep speaking over me, pointing out other flaws on my skin, when in reality, she has awful skin herself. she had an assistant with her who just stood behind her and stared at me during my "consultation" the whole experience was bizarre and uncomfortable. I never leave reviews but this was a must!

Submitted July 28, 2017

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Dr.Poulos has the worst bedside manner I have ever experienced. Not only did I feel like she was judgmental but she was just down right rude to me as a patient. I would never go back!

Submitted May 17, 2017


Dr. Cynthia M. Poulos' Credentials

Accepting New Patients

Yes, this doctor is accepting new patients

Biography

Dr. Cynthia Poulos has been in private practice as a plastic surgeon since 1995. She is both the supervising physician and business owner of the practice and Classique Medical Spa. In her role as plastic and reconstructive surgeon, Dr. Poulos first consults individually with each prospective surgical patient to assess their candidacy, listening closely to their personal preferences and goals. She also thoroughly examines the patient pre-and post-operatively. As a board-certified plastic and reconstructive surgeon, Dr. Poulos can perform any type of cosmetic surgery on the face or body. She initially created Classique Medical Spa to enhance patients' cosmetic surgery results and speed recovery time. Many of the surgeries include a complimentary pre-or post-operative massage or professional skin treatment. Although no spa treatment can achieve surgical results, new methods can significantly improve facial lines, wrinkles and folds.

Languages

  • English

Education

  • State University Of New York At Stony Brook, School Of Medicine (Grad. 1985)

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield
  • BCBS Massachusetts
Cigna
Fallon Community Health Plan
Harvard-Pilgrim
Tufts Health Plans