Ratings for Dr. Eda W. Lam

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

DON’T DO IT. She misdiagnosed my mother. Overdosed her on eye drops. Then when my mother started showing a bad reaction (fainting, seizing, heart nearly stopping) she just stood there and wouldn’t tell me what she gave my mother. My mother was admitted to the hospital after being rushed there via ambulance. When I called her on the phone to ask once again what eye drops she had given her, she beat around the bush for nearly 20 minutes and repeatedly told me my mother had a vasovagal reaction and was just in pain and upset about needing eye drops. My mother has chronic dry eye, and uses multiple eye drops daily. She isn’t scared of them. Her pain wasn’t bad. She had scraped her eye from having a hair in it and just wanted the doctor to check that it was out before it did any further damage. She never asked if my mother was okay, she dismissed everything I said on the phone, and talked over me multiple times during our call. Every time my mother has seen this “doctor” she has left the office with orange dye ALL down her face, sometimes even on her clothing. If you’re using that many drops of fluorescein, I can believe you’re using too much of every other drop. The emergency room doctor told me it was 100% not a vasovagal reaction, but a very severe overdose of dilating drops, as well as a possible reaction between multiple drops she was given in the office. It seems as though this woman spent her whole weekend convincing herself it wasn’t her fault, and that my mom was just scared of eye drops. BEWARE OF THIS LADY. If she did it to one person, she’ll do it to another.

Submitted Sept. 14, 2021

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

very professional and helpful . Made us feel very comfortable and we could understand her very well. Very polite

Submitted June 21, 2019

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Very pleased with the services. Wonderful experience.

Submitted June 11, 2015

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

no. just no no no no no no no. terrible experience. extremely disappointed. disrespected. will not be back. pretty sure HIPPA was violated.

Submitted Aug. 28, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Lam was very professional and was able to correct the problem I was having.

Submitted Oct. 12, 2013

1
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

PATIENT BEWARE: I have filed a formal Healthcare Fraud Complaint due to this Doctors upcoding of my recent annual eye exam. By upcoding she was successful at being able to bill hundreds more than what would be possible for a standard eye exam.

Submitted Jan. 25, 2011


Dr. Eda W. Lam's Credentials

Education

  • New England College Of Optometry (Grad. 2008)

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield
Cigna