I made an appointment with Dr Kao in August for November (I was already upset that he didn't have any open appointments for THREE MONTHS). I got a call in October saying he was leaving the practice and they wanted to know if I wanted to keep my appointment, I said I would keep it because I wouldn't be a long term patient. Then I got a call today (a week before the appointment after I have been waiting for two and a half months) saying he was cancelling all his appointments. You are a doctor's office. You should show more concern for your patients, they have health problems that may not be able to wait three months to be addressed! Now I have to go back through my insurance company to find another provider and potentially have to wait even longer to see a doctor!

Submitted Nov. 14, 2013

Great front office staff after they moved. Excellent medical care.

Submitted Oct. 11, 2013

Very unprofessional staff. They canceled on me and would not set anything up for another 2 months out. They do not personally care about your business.

Submitted March 7, 2013