Truly professional, very informative, open, and honest.

Submitted Aug. 17, 2018

My 44 year old sister was referred to Dr. Petryna for a biopsy of abnormal tissue in her mouth. Dr. Petryna demonstrated extremely poor customer service/bedside manner. While my sister was bleeding and vomiting in his office, Dr. Petryna became upset that my sister was sent to him, because she had not let her prescribed antibiotics have enough time to work (for supposed sinus infection). He sent her away angrily and told her to come back in 2 weeks (when he was back from vacation). My sister went to a ENT for assessment the next day who again recommended a biopsy. My sister went back to Dr. Petryna when he returned from vacation to get a biopsy, which he then agreed to perform. The results came back as melanoma. Dr. Petryna again demonstrated very poor customer service, a lack of compassion, and defensiveness about his delay in performing a biopsy. By the time the biopsy was performed, my sister's cancer had spread to her liver, lung, and lymph nodes.

Submitted March 28, 2012