Ratings for Dr. Joann G. Acuna

1
Staff
3
Punctuality
4
Helpfulness
4
Knowledge

Doctor was polite and courteous, and showed genuine concern. However, staff felt that even though the doctor ordered tests, I would have to be 'dying' to have any of the same tests covered by my insurance. I was told by the rude staff that they didn't have any of the billing codes for my insurance (United Healthcare is huge) and that I should have given them my card when I came in. If I hadn't given them my card - I wouldn't have been seen by the doctor at all! Staff is very unprofessional and unknowledgeable about the insurance.

Submitted March 12, 2009

3
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Acuna was great, she walked me through my entire procedure and told me what to expect. She was realistic and thorough. Staff at front desk didn't file insurance paperwork correctly and we had an issue with that for a long time.

Submitted Sept. 2, 2008

2
Staff
4
Punctuality
5
Helpfulness
4
Knowledge

Dr. Acuna was great and helped me through a very difficult pregnancy. The staff there leaves much to be desired.

Submitted March 3, 2008

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

She cares alot about her patients. She takes the time to explain things thoroughly and she is the type of person you can ask anything and not feel dumb about your question. She is by far the best doctor I have ever had.

Submitted Feb. 7, 2008

0
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

first time, I really liked her style. Answered all my questions and explained everything.

Submitted April 26, 2006

Facility Affiliations


Dr. Joann G. Acuna's Credentials

Education

  • Univ Of South Fl Coll Of Med, Tampa Fl 33612 (Grad. 2001)

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield
Coventry Healthcare
  • Coventry
TRICARE
UnitedHealthcare