NOT Compassionate. Poor Customer Service. Harmful, Defensive Surgeon. & Expensive.

SEEK other SURGERY offices, I WISHED i had !

Summary: I had my gallbladder removed by Dr Chung. I had a terrible experience before during & after. I had severe pain multiple times & was not able to reach Dr Chung nor his staff though i attempted 4x, & worse Dr. Chung blamed the entire thing on his staff. Sorry Dr. Chung the office is your responsibility, You don't get to just throw up your hands and say you're not involved.

(this review will stand until i hear back from ann who told me she will reimburse me the full profit from my surgery)

*** LGBTQI People BEWARE ***
dr. chung is openly queer, HOWEVER, don't let that fool you. The intact forms asks not only if you are a man who has sex with other men but asks if you are the "Receiver". excuse me dr. chung. i was there to have my gallbaldder removed & last time i checked anal sex didn't go that far up, & if you are trying to get STDs for safety bc you are a surgeon i suggest you treat all patients the same. I get tested regularly & i happen to be 100% STD free, but more to the point i don't judge people who are & yet people lie, and if you know how to be a proper surgeon you shouldn't need to ask anyway. Your office didnt ask me to do any prior testing nor did i authorize any, so your questionnaire isn't part of any research study clearly it's just an opportunity for you to discriminate IMHO.

Poor Communication by DR CHUNG: Dr Chung has very poor communication. Like 6 other patients have mentioned in this yelp review. he doesn't prepare your chart even though it's in advance, he seems to talk in general about his basic knowledge of the GI tract as if it's some wow knowledge and yet doesn't address your specific needs. Mine included early signs of gastroparesis and yet he hadn't reviewed my gastrobarostat study nor my gastroparesis results, at all, which are extremely relevant bc the stomach empties very close to the gallbladder. He's like a robot, he has no feelings and worse, he says the most offensive things during exams, like when i asked if you used proper scar prevention strips called "scar-away" and he said he had not heard of them and then worse he added well the raised scar tissue you have on your skin is bc you have "bad material to work with" imply that bc i am 5'9" 185 i am "stocky" and "thick" ie fat to dr chung and that is why i have raised scars, NO DR CHUNG, i had a major surgery before and they used scar away strips and i never had scarring. you are just an out-of-touch and out of date surgeon who hasn't heard of the latest approaches to scar prevention. scars occur bc the skin rubs along the incision lines and if it's held in place by a strip it won't move and so the seam heals without a ridge formed from abrasion. you just left four Large holes from laparoscopic surgery in my body and left them with glue and by the way stitches and no follow up appointment to see how they were doing. Very Poor Dr Chung due to your neglect that's how, and the ridges are like extra flaps of skin now on my body thanks to your POOR SURGICAL TECHNIQUES. what at 30K for my surgery you can't afford to buy 1.50 strip of silicone to place over my wounds before you clean up? neglect is going to cost you a lot more. wow.

Communication from Front Desk: this is a mixed bag. I want to take a moment to acknowledge that there are some very good staff here, emily, Kara others, ann, but sadly they are shadowed by the poor staff who leave you hanging stacy, billing etc.

Conclusion: Dr. Chung needs to be reviewed by Medical Board for poor business practices and better business bureau.

even worse. after months of recovery, and promises by Dr Chung's main admin staff person to refund my entire surgery costs, Dr Chung has yet to refund a single penny.

AND

my belly button looks like a TRAIN WRECK bc this man is a BUTCHER. he can't tie a basic suture and i had a dr look at my belly button and tell me that it was the result of a poorly tied suture and "mis gathered skin". I mean isn't that the most basic thing a surgeon does like 100 times a day.

i even went to Dr Chung one week after surgery and said there seem too be something hard and twisted extra in my belly button and he said it was lint from my t shirt, then he said oh no it was sutures that would melt away.

well, DR CHUNG, once again YOU ARE WRONG, another dr looked at it this time and told me it's dead flesh that needs to be removed now at extra cost to me thanks to your incompetence.

***** DO NOT LET THIS MAN CUT YOUR BODY *****

Submitted Nov. 16, 2022