I visited Northeast Orthopedic Clinic since my foot was hurting pretty badly. I had an 8:30 appointment, so I was disappointed to have to wait about 30 minutes before being called back. I had to wait another 15-20 minutes in the exam room after the x-ray. I suspected it was a spontaneous fracture, so I was surprised when Dr. Blackstock came into the exam room, told me that the x-ray showed nothing was broken, told me I needed to wear a boot, and then promptly left the room. That was all I got from him. No explanation as to what else it could be or how to take care of my foot so it will get better. I waited again, probably another 10 minutes, for the assistant to come in to put the boot on my foot. She put it on and asked me if it felt good, but gave me zero instructions about how long to wear it, if I needed to sleep in it, or if I should prop my foot up or anything else helpful. I am not pleased with the treatment I got at NEO and will not return.

Submitted March 26, 2023