Dr. Jane S. Sadler
Family Medical Center
5345 N President George Bush Hwy
Garland, TX, United States
75040
5345 N President George Bush Hwy
Garland, TX, United States
75040
No Phone Number Provided
No Website Provided
Facility Affiliations
Dr. Jane S. Sadler's Credentials
Education
- Texas A & M University College Of Medicine (Grad. 1991)
Insurance accepted by this Doctor
Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Cigna
I had a horrible experience with this Doctor. High turnover, confusion and arrogance. Dr. Sadler is not there for you if you are a new patient. My husband and I moved from out of state and were trying to establish a new doctor. After waiting for my husband's initial appointment for 2+ months, the office called and cancelled the appointment , stating all new patients were being cancelled. Who does this? I can understand not accepting new patients, but not cancelling someone who has been waiting for an appointment with you for over 2 months. I should have left then, as things only got worse. Fast forward 2 month. We experienced prescription errors, had to do a CT scan 2X because Sadler's office didn't send the film, received no info from Sadler's office after undergoing 3 tests with specialists ordered by Dr. Sadler. (PA Haley curtly informed us, "not their job"), and then lastly, after doing a complete physical had to return a couple of weeks later because the physician's assistant forgot to have us sign a form. Frustrating enough, but then we were charged a regular office visit for returning due their error! The final straw was when PA Haley said Dr. Sadler would not fill an infrequently used prescription if needed at a later time. I was so shocked by the answer, I asked the question 2-3 times. The office has lost 2 PA's in the last couple of months. PA Jennifer was great. PA Haley is dismissive, condescending and rude. We were later released as patients based on whatever PA Haley chose to tell the doctor. (wow!) Dr. Sadler didn't give us the courtesy of talking to us about what happened (too busy, I guess). This is the most outrageous experience I have ever had with a service provider (actually, the only outrageous experience I have had with a service provider). I would like to think the problems are all due to turnover and short staff, but I think there is too much arrogance there. Their actions show a new patient isn't valued.
Submitted Sept. 18, 2014