Ratings for Dr. Jessica M. Valenti

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have been seeing Dr. Valenti for about 10 years and will continue do so as long as she is practicing in the area. It's so refreshing to see a doctor who patiently listens to ALL my crazy issues/questions and responds with knowledgeable advice. I recommend her 100%!

Submitted Oct. 10, 2018

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

In my humble opinion…….this is probably the worst kind of medical care that exists. Although Dr. Valenti is good at projecting a personable and confident image it does not translate into competency. I trusted Dr. Valenti to truly be knowledgeable as to the medications she prescribed to me, as she so efficiently changed them. And yet, I ended up in a 2 day hospital stay costing over $37,000 with a diagnoses of overmedication, a result of my passing out in my home and landing on my face and breaking teeth. So let’s add another $5200 for emergency room visits, ambulance, and dental work. I trusted the Dr. to be open to hearing about the problems in scheduling and communicating through her office staff and unfortunately, the doctor’s response was defensive and angry. The office staff is superficially polite at best on a good day. I began with this group close to 17 YEARS AGO, being shuffle off to different doctors became the norm, as doctors left this practice or modified their practice to include a select few patients who could pay an additional yearly fee. When management changed, about two years ago, patients suffered as the internal office conflicts played out in the quality of care patients received. Missed phone calls, inaccurate messages, rude responses by office staff, and a doctor who reacts to a toxic office environment when responding to patients, I hated dealing with the office and found myself not scheduling appointments unless I had a good reason. I could go on about the “little things” but the real problem comes when there is a medical issue beyond a simple cold. I placed my faith in this doctor after having suffered a stroke. When I met Dr. Valenti we had a friendly enough relationship but then my blood pressure became erratic and changes in meds began. I went through about two years of living miserably while different combinations of meds were tried. I had many odd incidents of passing out without a solution. After my hospital stay and diagnoses of overmedication Dr. Valenti became inaccessible, pushing me off on a cardiologist who adamantly said it was not heart. When I returned to the office for help for my BP, I was turned over to a PA. Voicing my concern as to my doctor’s availability resulted in Dr. Valenti refused to treat me. SO here’s the truth, if you need her she is not there. If there’s something she can’t figure out, you then become the problem. THIS IS TERRIBLE CARE. I changed doctors and in one week my BP was under control, I have no idea why I stayed with this doctor as long as I did. The office and doctor are both terrible and you’re on your own in an emergency

Submitted Sept. 18, 2016

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