Ratings for Dr. Clay Gruesbeck

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

This office is TERRIBLE!!!!! If you like waiting for hour and a half waiting to get taken back, and another 30 min while the Dr watches tv in the next room, then this is the practice for you. The staff is INCOMPETENT, RUDE, and obviously take zero pride in themselves (unkempt) and definitely there for ONLY their paycheck. if you are a glutton for punishment and feeling like a complete inconvenience to their bawdy banter then you'll enjoy your experience. this office always smells like a drity bathroom and looks as though it hasn't been cleaned since the 80s. I caution you to seriously consider having this office call the shots, you may be putting your health at risk.

Submitted Aug. 9, 2019

1
Staff
2
Punctuality
1
Helpfulness
1
Knowledge

Dr. Clay Gruesbeck should take a look at his staff at the Cable Ranch Rd. Clinic. The receptionists enjoy making the patients wait for them every time we visit the clinic the average wait time is about one hour and half even
when one has an appointment.

Submitted Feb. 7, 2017

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Receptions very unprofessional, talking and laughing about the patients. The clinic at Cable Ranch

Submitted Feb. 7, 2017

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Had to wait for 1hr 30 mins after appointment time. Was treated for eye problem and was given a referral to give to the medical staff to call me the next day. 4 weeks later and 5 calls to the office and leaving detailed messages with my contact information. To date never received a call back and never could get past the answering machine . Weird ! Very getto type staff working the office, gang signs on bldg outside. Makes me worried my personal info could be used for other than professional purposes . Unprofessional staff didn't even help the PA getting things to examine my eyes. Do not go to this clinic. I call this type of dr. Care, tail light care. When they can't see your tail lights anymore, they don't care.

Submitted Dec. 3, 2013

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Staff very rude and uncaring! The doctor gave me 2 referrals and I was told that the staff would take care of it call me in a few days to schedule the appointments. Well after a week of not hearing from them I called the first 3 times I called they said that the person that dies referrals was busy so I left messages. I never got a call back. Finally on my 4th time calling the lady told me that my referrals must have gotten lost. Also the meds that the doc gave me weren't working and made me very sleepy so I called amd asked if there was a different medicine they could give me. They said yes and told me they would call it into my pharmacy. It called 4 times for that add well never done. I finally went into the office and stood at the counter until they did my referrals and sent my prescription. Avoid this office and doctor at all costs!!

Submitted Nov. 15, 2013

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

By far the worse most unprofessional clinic i have ever been to. They need to hire some professional nurses and office help. If you want to be in a waiting room for 3hrs, & then catch the nurses talking badly about you in the hall,this is the place for you.

Submitted Dec. 1, 2010

Facility Affiliations


Dr. Clay Gruesbeck's Credentials

Education

  • Univ Auto De Tamaulipas, Fac De Med, Matamoros, Tamaulipas, Mexico (Grad. 1986)

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Medicaid / Medi-Cal