This was the worst eye appointment experience I have ever had. Dr. Fan was very unprofessional, the office was filthy and messy, and the staff was not any better. He dilated my eyes, I had a reaction, and passed out. He told me I needed to eat- that my blood sugar was probably low. I later found out that I had a reaction to the dilation. I felt that he was completely dishonest with me about this. Also, the staff was not efficient- I was told 3 or 4 different amounts that I owed, and finally just paid to get out of there. Since then, they have been very difficult to work with- ordering contacts, getting copies of my prescription, etc. Never friendly on the phone.

Submitted Nov. 17, 2011