Alabama Psychiatric Services
450 Lanier Road
Madison, AL, United States
35756
450 Lanier Road
Madison, AL, United States
35756
No Phone Number Provided
http://www.apsy.com
Facility Affiliations
Insurance accepted by this Doctor
Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield
Dr. A will delete your review if she doesn't like it. I will continue to post the truth no matter how many times she tries to hide it. Dr. A is incapable of admitting mistakes or taking accountability when she does. She cares infinitely more about “being right” than she does about her patients; i.e. when a mistake is made on a prescription (which patients cannot write themselves) she will go to any length to put fault on the patient or the pharmacy. She has been writing my Adderall prescription for over 6 months (I’ve been on it for 15+ years) then refused to refill it for February. Dr. A said that I've been aware that I'm not allowed to have it and went further to say the refills, written by her, were a mistake by the pharmacy. I showed her my most recent bottle from January (pictures below) and she got angry, personally attacked me, and doubled down on it being mine and the pharmacy’s fault. I left and got the 6 month history of my Adderall from my pharmacist which shows she’s been writing it every single month. Absolutely nothing has changed from last month to today. I can't believe how it was handled nor how I was treated by an 'expert' on mental health. The entire conversation consisted of her telling me that I and the pharmacy are wrong, that I need to go to AA/NA, and other comments no care provider should say to a patient. I brought my mother to witness and here's her notes immediately following the ordeal:
"Made notes while the interaction with Dr. A was fresh on my mind. Thought they may be helpful as you prepare to meet with Dr. ******
1. Dr A was defensive and arrogant right off the bat. She never asked for your assessment of the facts or issues. Immediately lit into you when we walked in.
2. Dr A attacked you personally. In addition to repeatedly referring to you as inappropriate, she also questioned your character.
3. Dr A accepted zero responsibility for the fact you’d been consistently receiving Adderrall over this her signature. She blamed you, Star and Dr. Rama.
4. Dr A displayed no compassion for you in spite of you being visibly distraught. She said both that you needed to get your emotions under control AND that you needed to give your meds time to get your emotions under control. Both of those statements can’t be true, you've been on this combo for months.
5. Even though she said she’d informed you repeatedly and called Dr. Rama to say she couldn’t write Adderall, she couldn’t find any notes to that effect in your chart. She was surprised when she realized she hadn’t even seen you since October and wrote your adderall for 3 more months at that appointment.
6. She twice stated she’d been in trouble with the state about her prescribing habits. After the audits maybe Dr A is individually prohibited for some reason?"
The fact is she messed up. All the paperwork and documentation shows unequivocally she messed up; yet rather than admitting it or acting like a doctor to help fix it, she was ugly, rude, and completely disrespectful. She showed her true colors and the comments she made were the opposite of what a good, caring, mental health professional would say. This experience has completely changed my outlook on her care; now looking back at it, I never had an appointment over 15 minutes and she always said I was doing/improving well. Extremely counter to everything she said about me today (when she hasn't even seen me since October).I pray no one has the same experience; I’ve always needed good mental health professionals and I know how hard they are to find; I thought I'd found one in Dr. A but did not.
Submitted Feb. 5, 2024