Metro Dental Group: Von Roenn Kathleen P DDS
301 East Main Street
Louisville, KY, United States
40202
301 East Main Street
Louisville, KY, United States
40202
15025841322
http://www.louisvillemetrodental.com/
Facility Affiliations
Insurance accepted by this Doctor
Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield
I started treatment for the mRNA appliance on November 9, 2016 with [Dr.] Von Roenn after starting to see her as a patient back in mid-August. Her explanation for the delay came in two different stories. First, the appliances were made in California and second, the individual who designed this appliance was lobbying before Congress to get it approved by the FDA. While the second explanation made complete sense, the first, after having done some research, proved to be completely false as there are multiple facilities throughout the US that make the appliances. Still once I did get the appliance (only the top piece) Von Roenn would bring me in for an appointment and leave me in the dark as to what changes she made to the appliance and appointments only lasted ten or fifteen minutes with them occasionally being longer. She never gave me the bottom piece and just told me to keep turning the top every five days. Finally on October 25, 2017 she gave me my bottom piece, after it had to be remade twice, and by this time my top palette was significantly larger than my bottom. Von Roenn said the bottom would not stretch my palette only upright the teeth. This made no sense as my top was significantly larger than my bottom, but then nothing else she did made sense either. I continued treatment as she wanted as eating became more difficult figuring either treatment would be done soon or I would just end it. I saw Von Roenn February 28, 2018 to have my retainer mold and wound up not going back till April 5th to pick it up. Needless to say I will not go back.
Submitted April 16, 2018