Dr. Mario H. Chan
Chan Mario H MD
2010 S Arlington Heights Rd
Arlington Heights, IL, United States
60004
2010 S Arlington Heights Rd
Arlington Heights, IL, United States
60004
No Phone Number Provided
No Website Provided
Facility Affiliations
Dr. Mario H. Chan's Credentials
Education
- Univ Of Hong Kong, Fac Of Med, Hong Kong (Grad. 1989)
Insurance accepted by this Doctor
Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield
If I could rate this experience a 0 I would. I made an appointment about 3 weeks prior to going to the visit. I scheduled the visit for a particular day and time around my work schedule. I had the girl repeat the time and date when making the appointment to make sure I had the right information. Come the day of the appointment, I called in the morning to make sure that my appointment was that day and time. I was put on hold multiple times and Crystal (an office worker) told me yes it was today. I drove 40 minutes to the appointment for the girl to tell me that I scheduled my appointment for the following week, a different day and a different time than I had scheduled in my phone.
There's no way I got all of that wrong and she even confirmed it on the phone that exact morning. On top of that everyone in the office was very rude, basically telling me that I didn't schedule my appointment for that day or time and that there was no one available to see me. I apparently just made up my own appointment day and time and went out of my way to drive 40 minutes to an office just because I had nothing better to do with my time. Absolutely DISAPPOINTED in this front desk staff, not even worth trying to make another appointment. Can't even speak for the doctors but this front desk staff made it very clear that it's not even worth trying to deal with going there.
Submitted Jan. 4, 2018