More and more studies are showing that physicians today just don't listen to their patients. My story is no exception. I sent my son to UCLA Medical Group in Woodland Hills and Dr. Kassan either didn't bother to listen or didn't relay important information to his staff that my son passes out from blood draws. He was left unattended, passed out, fell off the exam table and broke his nose. Then, after the incident, we were mailed a bill for $1,069.40 for the visit and nasal x-rays. Response from UCLA, "Accidents happen." Response from Dr. Kassan, "Sorry your nose got broken." No sense of ownership or responsibility for this avoidable situation that caused a great deal of pain to my son. It seems to me that gone are the days when quality of care actually meant something and now medical groups are more concerned about patient volume and procedures to make money than they are about the patient themselves. People have the right to know when they might go in healthy and come out broken.

Submitted Sept. 13, 2018

I have immense trust in and appreciation for Dr. Kassan. I believe he saved my life when following up on a breast lump. I saw him for 20 years and unfortunately my insurance changed but I plan to go back to him as soon as possible.

Submitted Sept. 1, 2016

His bedside manner leaves much to be desired but hopefully his suggestions will pay off.

Submitted March 18, 2014

Dr.Kassan charges $365 for one acupuncture appointment: to the $140 for an "office visit", he adds $125 for needles on one side of the body and $100 for needles on the other. Nowhere in the office or on paperwork given to sign is there any listing or breakdown of charges. His treatments did absolutely nothing for my pain. In 20 years of receiving acupuncture treatments in the Santa Monica area, never have I encountered such pricing. And though he is a provider in my network, and I am covered for acupuncture, there is a significant amount not covered by insurance. In addition, I had several treatments before receiving an invoice. Beware.

Submitted Sept. 8, 2013

Dr. Kassan has been my family physician for over 10 years. I really appreciate that he pratices both modalities. The fact that he has had virtually the same support staff the entire time I've been a patient really says a lot. I live in Inglewood and am more than happy to drive to his office in Santa Monica.

Submitted May 6, 2013

Very helpful ad friendly and professional staff. Dr. Kassan is very hands-on and a great doctor.

Submitted Feb. 7, 2013

I had him as a teenager and when my parents switched insurance, I had to switch. Now that I'm 30 years old I realize he was probably the best doctor I've ever had. He was patient, knowledgeable, and overall everything I want in a doctor.

Submitted Jan. 6, 2009

Dr. Kassan is very patient and listens to what you have to say. He is very open to alternative medicine and treatments, something western medicine is not always accepting of.

Submitted Sept. 19, 2006

I went in because I had been having severe and recurring muscle fasciculations (twitching) in various places, as well as extreme exhaustion and many other symptoms. This was an emergency visit, and I was a patient of the practice. His report read, "Patient BELIEVES she is having muscle fasciculations" (my caps), and "she is under a great deal of stress" but does not mention any other (major) symptoms I reported. When the blood tests came back "normal" -- except for a slightly elevated thyroid (for me), he said "wait for it to go away." This is after I called his nurse several times and asked what "normal" meant. Complete disregard for my calls. A couple of months later, I was diagnosed (by a different doctor) with neurological Lyme disease that has been cleared up with antibiotics.

Submitted Nov. 29, 2005