Dr. Russell Dean Havranek

4.8 ( 150 reviews )

Staff

Punctuality

Helpfulness

Knowledge

Ratings for Dr. Russell Dean Havranek

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Exceptional. I am recommending Dr. Havranek to friends and family. I submitted the online request and was contacted in a timely manner. The voice and email communication with staff was fantastic. Quick, friendly and helpful. Most of the "prep" was painless! The day of the colonoscopy was a breeze. Check in was quick and super efficient. The many nurses, anesthesiologists and Dr. Havranek were super friendly and good at their jobs. Anesthesia was perfect as I was waking up while being rolled into the recovery room and was ready to walk out ten minutes later. (Of course they don't let you do this) They sent me home with a complete report, pictures and encouraged any questions or explanations. They called the next day to follow up. Looking forward to seeing them again in five years!

Submitted Nov. 3, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

My spouse just had a colonoscopy and endoscopy done by Dr. Havranek a week ago. I was very impressed with the promptness that Dr. Havranek responded to the appointment request I made on-line for my husband. He sees patients and family members after the procedure(s), provides multiple pictures from the scope procedures, and thoroughly explains his findings and recommendations if any. We found him and his staff to be Very Personable, Professional, and Efficient. I received far less from my colonoscopy performed by a Different Gastroenterologist/practice 10 months ago. I wished I'd called Dr. Havranek then. I would highly recommend him & his practice. Oh wait, I already have referred a coworker to him this evening. I hope she calls his office or requests an appointment on-line. It was easy to do! Switching my care over as well for my ongoing digestive issues. Thank You Dr. Havranek for not being too busy to speak with your patients and their families.

Submitted Oct. 21, 2015

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I've being trying to make an appointment with him because I think he might be a good doctor but every time I call goes to an answering machine . I leave a message and they don't call me back. I hope he see this comment it was gonna be my first appointment with him but because they don't call me back I'm going to have to find another doctor.

Submitted Oct. 20, 2015

Dr. Russell Dean Havranek's response
I apologize for your frustrating experience in trying to schedule an appointment with my practice. We’ve just updated our phone systems recently and unfortunately we’re experiencing some issues during this transition. If you are still in need of seeing a gastroenterologist in San Antonio, I would be happy to make sure we do our best to accommodate your schedule. You can request an appointment online at http://bit.ly/1LmlWwE and just note in the Comments box at the end of the form that Dr. Havranek referred you from RateMDs.com. Once again I’m very sorry for your inconvenience and hope that you’ll give us an opportunity to show you the level of care and service that we pride ourselves upon. 

Submitted Oct. 20, 2015

Dr. Russell Dean Havranek's response
Here is a non-abbreviated link to the appointment form - https://russellhavranekmd.com/contact-us/request-an-appointment/

Submitted Oct. 20, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I am very happy with Dr. Havroneck and his staff. They are all very friendly knowledgeable and prompt. My doctor for life. And I would love to work for such a great team!

Submitted Oct. 4, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

i am very pleased with the proactive care Dr. Havranek provided. i know i am in good hands.

Submitted Sept. 28, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Answered all my questions, adressed all my concerns. Wonderful Dr and an equally wonderful staff.

Submitted Sept. 13, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Very professional, respectful, and informative. Best Gastro Dr ever.

Submitted July 29, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Absolutely the best! Honest, trustworthy, great communication, great bed-side manner, listens to you, does everything he can to help you, etc... I could go on and on. Highly recommended. I recently had a colonoscopy/endoscopy, things went great. And I actually got a call the NEXT day from his office just to check in with me, see how I was doing! ...I have to drive almost 2 hours to see him. And it's well worth it!! Thanks Havranek :)

Submitted July 27, 2015

1
Staff
2
Punctuality
1
Helpfulness
1
Knowledge

called him at at 9pm feeling really sick with up set stomach he told me why would you call me at this late hour! was very rude changed dr right away!!!!!!!!!!!

Submitted May 21, 2015

Dr. Russell Dean Havranek's response
After regular business hours, I share call with multiple partners. I haven't received an after hours call regarding a stomach pain in 2015, so I don’t believe the reviewer actually spoke to me. That being said, I would hope that any interaction with my gastroenterology group is professional and courteous. Given that experience did not occur for this reviewer I do apologize on behalf of the entire group. I take pride in helping my patients and encourage them to contact me whenever a GI-related health event occurs. While its disappointing to see commentary like this where we fell short in providing good service, I’ll share it with my staff and partners to reinforce that we need to be cognizant of the service we are providing and always look to improve. Sincerely – Russell Dean Havranek, MD

Submitted May 29, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Outstanding experience. Thank you to the entire staff!

Submitted March 30, 2015


Dr. Russell Dean Havranek's Credentials

Accepting New Patients

Yes, this doctor is accepting new patients

Biography

As a board-certified Gastroenterologist practicing in the San Antonio TX area since 2005, my staff and I will provide the highest quality care for you and your family. Excellent medical care not only involves prompt and compassionate service, but also active and ongoing patient education throughout the evaluation and treatment process. We specialize in the diagnosis and treatment of gastrointestinal and digestive disorders including particularly important health maintenance roles such as colon cancer screening.

Languages

  • English

Education

  • University Of Nebraska College Of Medicine (Grad. 1998)
  • University of Texas Health Science Center at San Antonio (Grad. 2005)

Areas of Expertise

  • Ulcerative Colitis
  • Colonoscopy
  • GERD
  • Upper endoscopy
  • Hemorrhoids
  • Capsule endoscopy
  • Irritable bowel syndrome
  • Colon polyps
  • Crohn's Disease

Awards & Recognitions

  • Voted one of the “Super Doc’s of Texas” 2011-2015
  • Voted one of “Texas’ Top Doctors”
  • Recognition Award of Excellence in outpatient clinical care

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield
Humana
Medicare
TRICARE
UnitedHealthcare