Worst "doctor" ever. My wife had been a patient for several years with no real help. This lady is just a pill pusher and makes no effort to listen or treat her illness. She offers poor advise and should not be practicing medicine.

Submitted Aug. 3, 2016

Absolutely horrible!!!! You can't talk to a real person if your a new patient until they call you. They have a week to call you & they take a week to call you. I requested Dr. Cromer due to good reviews online. Had to wait another week to see if she would accept me. Turns out she wouldn't & they wouldn't give me a reason why. The ladies at the front desk are extremely rude, unprofessional, & completely worthless. Will pass on to all my coworkers at a busy hospital never to come here.

Submitted Nov. 10, 2015

Hope Cromer is wonderful - extremely knowledgeable, understands how various medications work together to produce desired results, has a good sense of humor and doesn't have a judgmental bone in her body. She always runs on time (or even a few minutes early), stays as long as you need, whether that is 5 minutes or 25; she is willing to deal with insurance companies (including the horrible online 90-day mail order ones); and basically I can't think of a single negative thing to say about her.
However, due to the difficulty of working with the front desk staff and scheduling system, I changed psychiatrists. I will miss her very much but cannot continue dealing with a phone system that never does what I need and people you can't ever reach. You can't even call to say "traffic is bad due to a wreck, so I'm running late for my appointment" - at best you can leave a message and hope someone gets it before they cancel your appointment for being late. If Dr. Cromer were ever to leave Upstate Psychiatry, I would go back to her in a heartbeat!

Submitted May 5, 2015

Distant, cold and ultimatum based without thought for the patient.

Submitted March 5, 2013

I have been a patient of Dr. Cromers for 10 yrs and she is awesome. She has been alot of help to me. She is patient and listens.

Submitted June 24, 2012

Dr. Cromer kept changing our son's meds and then leaving to go out of town. He has Autism and its very important to have a doctor that cares. As for her so hasnt got a clue being she doesnt have children of her own!!

Submitted April 29, 2011

good adhd adult md. knowledgable about medsand dosing. needs to spend a little more time with patient. most office workers rude. answering service should be fired immediately!!!

Submitted April 18, 2011

she is an aweful doctor in my opinion. she screwed my friend over and she should be ashamed of herself. She screwed up my medication and is very uncaring

Submitted June 4, 2010

Excellent Psychiatrist! Have used her for both our children and we have felt that she has always listened to us and explains why she might disagree if there is a disagreement in what is best for the kids.

Submitted April 13, 2008