Dr. Cally L. Chermak

4.7 ( 94 reviews )

Staff

Punctuality

Helpfulness

Knowledge

Ratings for Dr. Cally L. Chermak

1
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

PLEASE READ ! We urge you to take a moment and consider the reviews left by your patients. Your practice, owned by physicians, must prioritize continuous improvement. Have you noticed the multitude of 1-star reviews, complaints, and the office's generic responses? This clinic embodies contemporary healthcare challenges.

Recently, my son had a distressing encounter with Dr. Chermak. Equally disappointing was the arrogance displayed by the office manager, Joanie, during multiple phone calls. The key point here is that not every patient will have a positive experience--life presents challenges. What truly matters is how the practice responds!

Instead of working to address concerns, my initial review was swiftly removed, hoping it would go unnoticed. There's a glaring lack of empathy and genuine effort to enhance patient experiences. The way you treat patients who endure long appointment waits should be a source of embarrassment. Your reaction to criticism should evoke mortification. It's not merely about financial gain--it's about ethical principles.

We implore you to strive for improvement with every patient encounter, as you've unfortunately fallen short for many already. PLEASE STRIVE FOR EXCELLENCE.

Submitted April 22, 2024

Dr. Cally L. Chermak's response
We sincerely apologize for the distressing experience your son had with Dr. Chermak. We understand the importance of every patient's experience and take all feedback seriously.

Our commitment to continuous improvement means we are constantly working to address concerns raised by our patients. We are actively implementing measures to ensure a better experience for all.

We want to clarify that the removal of your initial review was not done on our end. We value transparency and believe that all feedback, positive or negative, contributes to our growth. We genuinely care about our patients and strive to create an environment where everyone feels heard and respected.

Your feedback is incredibly important to us as we work towards enhancing the patient experience at our clinic. We are dedicated to addressing your concerns and making necessary improvements.

Thank you for bringing these issues to our attention. We are here to listen and ensure that your future experiences with us are positive.

Submitted April 26, 2024

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Cally was very attentive to our problem and did procedure as needed right away. She gave us clear information about the issues and after care instructions.

Submitted Aug. 25, 2023

Dr. Cally L. Chermak's response
Thank you for the kind words! We appreciate your feedback.

Submitted Jan. 25, 2024

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Cally Chermak is consistently one of the very best. I can always count on her being helpful plus professional in all she does or says. She is a very very fine doctor in all ways. I am so fortunate to have her for my Dermatology needs; thank you! thank you!
Sincerely, Lela

Submitted June 10, 2023

Dr. Cally L. Chermak's response
Thank you for the kind words! We appreciate your feedback.

Submitted Jan. 25, 2024

3
Staff
1
Punctuality
2
Helpfulness
3
Knowledge

Dr. Chermak was 20 minutes late for my appointment and was brusque with her answers, as if she wanted me to leave. She assumed I knew nothing about my skin care and talked down to me. I will not be seeing her again.

Submitted May 25, 2023

Dr. Cally L. Chermak's response
Thank you for your feedback. We strive to give our patients the best experience and care and apologize that we did not meet that at your most recent appointment. Please give us a call at 952-303-8536 so we can help make this right for you.

Submitted May 30, 2023

5
Staff
5
Punctuality
5
Helpfulness
4
Knowledge

Always takes time to listen to concerns and answer questions. Always interested and friendly.

Submitted May 8, 2023

Dr. Cally L. Chermak's response
Thank you for your feedback! We are happy to hear you enjoyed your visit.

Submitted May 30, 2023

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Always the best service with Dr Chermak. Busy staff ready to take care of their patients.

Submitted May 8, 2023

Dr. Cally L. Chermak's response
Thank you for your feedback! We are happy to hear you enjoyed your visit.

Submitted May 30, 2023

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I had several spots to look at and she took time to review each one. I am glad I saw her today because she is thorough and complete with her patients. She is a good one!

Submitted May 3, 2023

Dr. Cally L. Chermak's response
Thank you for your feedback! We are happy to hear you enjoyed your visit.

Submitted May 30, 2023

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Thorough, compassionate and friendly says it all !

Submitted March 29, 2023

Dr. Cally L. Chermak's response
Thank you for your feedback! We are happy to hear you enjoyed your visit.

Submitted May 30, 2023

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

First time visit with Dr Chermak - I found her to be friendly, professional, and very knowledgeable. Very happy to have found her.

Submitted March 29, 2023

Dr. Cally L. Chermak's response
Thank you for your feedback! We are happy to hear you enjoyed your visit.

Submitted May 30, 2023

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have always had very good experiences with Dr Cermak. She’s knowledgeable and decisive in recommending a course of treatment.

Submitted March 15, 2023

Dr. Cally L. Chermak's response
Thank you for your feedback! We are happy to hear you enjoyed your visit.

Submitted May 30, 2023

Facility Affiliations


Dr. Cally L. Chermak's Credentials

Accepting New Patients

Yes, this doctor is accepting new patients

Biography

Looking for one place that can handle all of your skin care needs? Dermatology Specialists, P.A. provides a full range of medical, surgical and cosmetic dermatology services in Edina, MN, with a second office in Eden Prairie. We treat and evaluate a wide variety of skin conditions in patients of all ages, such as birthmarks, acne, moles, warts, rosacea, psoriasis, eczema, rashes, and sun damage. Our board-certified dermatologists also offer Mohs micrographic surgery for skin cancer. Our skilled physicians can bring out your skin's radiant glow with our cosmetic dermatology services, including: * Botox, Juvederm, and Radiesse * Latisse * Broadband Light (BBL) * Halo * SkinPen Microneedling * Fraxel, Vbeam and IPL photo rejuvenation * Leg vein treatment * Microdermabrasion * Laser hair removal * Chemical peels * Facials We are proud to offer a wide range of skin care products from top names like Cerave, Clarisonic, Colorescience, Coolibar, EltaMD, Glytone, Neocutis, Skin Ceuticals, St. Tropez, Vanicream and more. These products will leave your skin feeling soft and smooth and looking completely revitalized. Dermatology Specialists is dedicated to providing the highest level of patient care possible. Our general medical dermatology services and cosmetic services are designed to help men and women look and feel their best while living a more comfortable life. We accept and are contracted with most carriers, PPO and HMO's.

Languages

  • English

Education

  • University Of Minnesota Medical School (Grad. 1996)

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Assurant
Blue Cross / Blue Shield
Cigna
Guardian
HealthPartners
Humana
Medicaid / Medi-Cal
Medicare
UnitedHealthcare