Ratings for Dr. Guy Van Dell

2
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

have waited until after I was cleared at 6 week follow up as to not have retaliation by him or his staff. I am an RN who made the major mistake of trusting Dr. Vandell and Beth Dickens midwife to care for me during my 3rd pregnancy. I am high risk as I have had a gastric bypass, and previous pre eclampsia. Several things happened at this office, and I wish I had sought treatment with another doctor, however he was paid in full by myself and private insurance. The first complaint was with the MA Stephanie, she didn't believe me that I was in severe pain at 5-6 months, she told Beth that I was having "typical pregnancy pains" which was anything but, and landed me in the ER requiring morphine and phenergan. The next occurance I had to be seen by Dr. Thomas who didn't introduce herself and came in asking if I wanted her to examine me, and apologized for the wait. She also was not concerned with my BP being elevated. Dr Thomas also told me the only methods for induction were pitocin, and that it was the same hormone produced and secreted by the body, this is untrue it is a synthetic man made product. I was extremely upset with her unprofessionalism, and treatment of an added patient load on her behalf. My baby turned, and I was not supported by Beth in my feelings of Dr. Thomas, and was basically blown off, in which I really didn't want to ever go back after that visit but was 1-2 weeks from induction. Beth made me feel invalidated with Dr. Thomas, and my feelings. I was put in the hospital for an ECV that afternoon, which was successful. I was induced on 11/26/18 in which I was started on pitocin as my baby was too high for Beth to break my water, however Dr. Vandell came in 10-15 minutes after the start of pitocin, didn't explain what he was going to do, me thinking he was just going to examine, however, broke my water. I received an epidural later in my labor. I was dialated to a 7 when they found my baby was in breech position. They took me to OR for a C - section. They asked if I could feel anything I stated yes. Dr. Villarreal was the anesthesiologist at Flower Mound Presbyterian. I was not medicated and felt everything. Dr. Vandell decided to open me up and continue even though he knew I was able to feel. I was screaming in the OR the entire time. I about bled to death, and was hemorrhaging, and required a transfusion. They gave me versed after the baby was out which doesn't lessen any pain just makes it where you don't remember anything. I don't remember seeing my baby at all. It took forever to get pain medication post operatively. The next day he said he was surprised to see me up and about as he thought I was going to die the day before. My husband found this unprofessional and distasteful. At my 6 week follow up visit, I lit into him about feeling like I was sent to the butcher, and his total lack and disregard for me as a patient/person, and the lack of concern for my well being and pain management. His reply was that I had a healthy baby, and that was our goal. Which my daughter started having seizures 5 days after birth, and could have been caused by stress at birth.He completely invalidated my grievance of how he treated me, or the horrible decisions he made, and wrong doing he and Dr. Villarreal did. So buyer beware, he is a butcher, and is known not to listen to you, and may not advocate for you. This has been my horrible experience of Dr. Vandell and his staff. His MA is inaccurate at taking blood pressures and can treat you unprofessionally as well. I am glad to be rid of this office, and will never go back. As a health care professional I would not recommend this establishment to anyone seeking OBGYN needs. I hope he never forgets my name, face, or screams in that OR, I pray his family is never faced with this act of cruelty, and pray that God bless him and his staff!

Submitted April 7, 2021

1
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

I'm a high risk patient because of my medical history. When I originally started seeing him, 8 years ago, he was awesome. Over the years however, he & his staff have become horribly rude, & absolutely inappropriate in their assisting his patients at times. Dr Van Dell said that I needed a LEEP, & when I checked in with the doctors prior to that, they saw that I had piercings. I specifically asked if my piercings would be a problem, & was told no it'd be fine. It wasn't fine. They refused to do the procedure until my piercings were out, but they waited until I was already prepped, IV in arm & everything, to tell me this. No one really explained to me what a LEEP really was until I was already in there, & a nurse told me. I was told by both Dr Van Dell & the doctor who did it that it was minor & I'd only be mildly sore the next day. That is not at all what happened. I ended up back at the hospital the next day because I could barely walk, I couldn't make it up the stairs in my house, going to the bathroom was extremely painful, & I was bleeding heavily. When Dr Van Dell saw me in the hospital, I got a lecture about how he didn't know I was on such strong pain meds for my autoimmune disease... they should have been listed in my chart!
After my years long struggle to get pregnant, I did. One of his staff called & left a voicemail for me that said they wanted to confirm that I was having a miscarriage, & to have a nice day. No one had mentioned my HCG levels being low prior to that call, no one had mentioned I was at risk for a miscarriage, it came absolutely out of the blue... & then I was told to have a nice day. How insensitive can you possibly be to inform a woman they are possibly miscarrying & then tell them to have a nice day? I ended up in the ER after his nurses advised me to go, as I was having sharp pains on just one side of my pelvis. While at the hospital, they checked and said that my HCG was in the normal range, & I was even able to see the heartbeat. They labeled me as having a threatened miscarriage, & I was told I needed to see Dr Van Dell in a day or two. His office scheduled me, then called right back & told me they needed to reschedule, so that my appointment wouldn't be for more than a week. His front office staff was aware of my ER visit & their instructions, but it was like they didn't care about it at all. By the time I had my appointment, the sharp pains on my side were getting worse, & I informed the nurse. When the sonar tech came in, she was extremely rough, pushing down so hard on the left side of my pelvis, the side that I kept informing then that the pains were on, that I screamed. She kept telling me not to tense up, & I wasn't, but I'm small & there's only so far down you can push before you run into other organs. She ended up leaving bruises across my pelvis from how rough she was. When she was done, she informed me that the ER was wrong, that the fetal sac showed that I would have only been around 8 weeks pregnant, when I should have been at 11-12 weeks. She didn't try to soften the blow, there was no "I'm sorry for your loss" or any soft of comforting words, she just told me that I could get dressed & a nurse would come take me to a room. The whole visit it was like no one at all cared, that I was just someone that they needed to hurry through so they could bring another patient in. I was told to call if anything was abnormal... well, I miscarried but there was absolutely nothing that happened. No bleeding, that sharp pain on my left side continued, & one of my other doctors worried that I may be at risk of a blood infection. He requested my records multiple times through my years of seeing Dr Van Dell, but never received anything. My other doctor was the one who said I needed to request an abortifacent. When I did, I was told I needed to wait a little longer, since it was the weekend & they don't do those after miscarriages & a few other excuses. It wasn't until the following week that I was able to get a methotrexate shot, to help my body clear the miscarriage. I don't know that very many people who understand what it feels like to *know* you are still carrying a dead fetus for almost 2 weeks, & that the doctor who is supposed to care for you, who is supposed to prioritize keeping you healthy, simply doesn't care. Once he approved the shot, I finally "miscarried" but I needed to be on antibiotics for 2 weeks because by that point, I was already getting sick.

Dr Van Dell used to be funny, caring, just an all-around great doctor, when his office was on Cross Timbers. His staff there was generally great. That all seemed to change after his move to the other office, on 2499, because then it was always people being rushed in & out, & there wasn't much time for any explanations about test results or answers to questions. There was a lot of "we'll call you back as soon as we can" & then no response. It got worse again after Dr Van Dell got sick, then his staff became horrible.

Submitted Sept. 5, 2019

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

i am currently pregnant with my 5th child. Dr. Vandell delivered my last 2 and will deliver this one. I have never had any problems with this office. I referred some of my close friends here. My last pregnancy my son was trying to come at 24 weeks and with Dr. Van dells help I was able to carry him until 36 weeks. I totally trust him and would highly recommend him and his staff. Shelly is GREAT and so is MOLLY! She is the one that caught me having contractions while doing my sono and they did not let me leave the office until I was fully checked out.

Submitted July 13, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I've been a patient of Dr. Van Dell for 13 years. He's the best! He's easy to talk to, treats you like a person instead of just a patient, caring, and he is EXTREMELY knowledgeable. I highly recommend him.

Submitted July 17, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

The best doctor ever!!!!! He is very sweet and always trying to help you.
I'm barely 13 weeks but I'm super happy to have him as a doctor!!!!! Very professional!!!!

Submitted April 8, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Vandell is awesome and has great bedside manner! He truly made me feel important during my pregnancy and made my labor & delivery experience wonderful. I had a previous pre-term birth and with Dr. Vandell's outstanding care, I made it to 38.5 weeks this time! I can honestly say I looked forward to my weekly pregnancy visits and will miss seeing him & his wonderful MA, Stephanie so often! -B. Dotson

Submitted Nov. 1, 2014

5
Staff
4
Punctuality
4
Helpfulness
5
Knowledge

Dr. Van Dell is an excellent doctor, very knowledgeable and caring. He did a great job on my c-section. However, I often felt like he just had way too many patients, because he did not seem to remember me from appointment to appointment, did not follow up on things we had discussed before, and my appointments were usually less than 5 minutes unless I pinned him down with questions. (He did always take the time to answer all of my questions though).

Submitted March 10, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have to say that I so miss him as my doctor. I live now in CA and this doctor I have sucks is dumb and is seeing weekly because she just wants to bill my insurance. Dr.Guy Van Dell was absolutely helpful. Beth saw me after my initial visit. But when I was diagnose with ICP Dr.Van Dell step in and he was wonderful. My C-Section went amazing and he was careful the whole time. Even when I had an opening he was there and took care of it. I would so recommend him to anyone I know. I'm going to the same problems only sooner and this Doctor thinks I'm making up ICP. Good luck and stick with Dr.Van Dell he is wonderful.

Submitted Feb. 11, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

The best Doctor ever!!! I highly recommend him . I had 3 miscarriages before and I were completely down thinking I would never be able to have a baby but with all his knowledge and experience he made it happened

Submitted Feb. 6, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

He is the most amazing doctor ever. I had all 3 of my kids and 2 miss carriages with him. I refer all my friends to him. Molly is amazing also. Would not go to any other obgyn besides him ever again.

Submitted Jan. 24, 2014


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield
Cigna
Medicaid / Medi-Cal
UnitedHealthcare