Ratings for Dr. Monique Brotman

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

It was so bad I wanted to give Dr Brotman’e a zero but that’s not possible so I give her a one. She’s extremely rude and unprofessional.

Submitted Jan. 13, 2022

5
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

After searching for the right OBGYN for prenatal care, I found Dr. Brotman. She delivered my child via Vaginal after my c-section just 16months prior,and was THEE only doctor who said that it could be done. Because of her confidence and knowledge, I trusted in her right away. Yes, she may have ran late with her appointments, but the care I received was well worth waiting for. She was amazing during the course of visits, and detailed every move and made me feel comfortable. She always called back ASAP, answered all questions, and fully explained the things I was not understanding, with patience and grace. If I decide to have another child, she is the one I will call again.

Submitted Nov. 20, 2017

2
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

In my experience with Dr. Brotman, whom I was referred to by my midwives, she was incredibly rude, had no tact/warmth in her bedside manor and made me feel like she had no time for me. I was so disappointed and appalled, as a physician who took an oath to fulfill, to the best of their ability and judgment, the covenant of warmth, sympathy, and understanding, none of which I have ever experienced with Dr. Brotman. Not only was her bedside manor so poor, it also made me question her level of care/concern for her patients. I plan to send a letter to all hospitals she’s affiliated with as well as West Suburban Midwife Associates, whom I will no longer continue under their care, because of their relationship with Dr. Brotman.

Submitted May 20, 2015

2
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I found her to be very nice but there are some serious issues going on with this office. Her office over charged me by $20 every time I visited. Come to find out my insurance notified them of this and they did NOT even contact me to tell me of this they just kept charging me the original way. On top of over charging me she wanted to see me every two weeks, I am not high risk and I'm only 28!! This all lead me to the conclusion that she was just wanting more money by overcharging and wanting to see me too often. On top of all that, I received a phone call from her office saying that my insurance was not accepting them and that I had to call and see what was going on before I would be personally billed the full amount. Of course I called my insurance immediately, and the operator informed me would never under any circumstances contact my doctor they would contact me personally if something like this were actually true. She then went on to inform me that they had accepted her (through formal notification) and had sent her a check paying for my visits!! This would be strange if it didn't seem like her office is money hungry! Why would she threaten to bill me the full amount AFTER she had already gotten paid?! On top of all of this I would wait an average of over 45-60min to be seen and then only have a 5 min visual with the DR. After going through all of this I wanted to change offices immediately and I did but I only needed my medical records. They charge $50 for medical records whether they are faxed or picked up personally. I was very upset at this pricing, but I said I'd pay whatever to stop being in contact with this office, I told them to take the money out of the money that they owed me. IT TOOK THREE WEEKS to get my records faxed to my new Dr. three weeks for a fax is completely absurd! After the office called me over and over and over to see if I was a patient or why I didn't want to be one anymore they finally sent it!! So finally I'm done with this office and spoke with my new Dr and explained what she used to do during visitation and I found out that it is unsafe for my baby to have ultrasounds every visit which is EXACTLY what Brottman was doing.... I would definitely not go back or recommend her for anyone to see under any circumstances.

Submitted Sept. 12, 2014

3
Staff
1
Punctuality
2
Helpfulness
3
Knowledge

Super disappointed by my recent experience around becoming a new patient. Dr Brotman actually attempted a version to turn my breech baby and ultimately delivered my daughter by cesarean birth for the midwives at West Suburban. But she wanted to have a 15 minute in office meeting before too ing forward and would not speak to me over the phone. So I made the 45 min drive with my toddler, we were 15 min early when I arrived and was told Dr Brotman went to check on a patient who had delivered the night before. I was also told she would be no later than 30 min behind on our appt. An hour and 15 min later, she called the office and I chose to leave. When I called my husband to talk through my disappointment, he reminded me that she was 2 hours late to the ECV (version to turn breech position) because she had the time wrong, and 40 min late to our scheduled cesarean birth. And to top it off, she still has not called me back around missing our appointment. Just not professional.

Submitted July 31, 2014

3
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

Everything I experienced with Dr. Brotman and her office was very unprofessional. I was given a wrong diagnosis and looked for a second. The new doctor suggested a follow up ultrasound not surgery like Dr. B had proposed. My ultrasound report even suggested to have a follow up ultrasound in 4 weeks. When I asked to have records transferred from her office, I get a personal phone call from Dr. B around 7pm. I don't think it is that uncommon for people to seek out second opinions in the first place for surgery, but she seemed extremely irritated I would go behind her back for a second opinion. This was a very personal and threatening phone call. She even went as far to say that I would eventually have to have surgery with my new doctor and they would not put me under anesthesia and would be in a lot of pain. I don't understand this thug like tactic! This moment showed her true colors and I will not be going back to her.

Submitted Nov. 12, 2013

5
Staff
1
Punctuality
2
Helpfulness
3
Knowledge

I PAID A $500 DEDUCTIBLE TO HER OFFICE AND IT WAS APPLIED TO MY INSURANCE ACCOUNT.. NOW I OWE MY INSURANCE...

Submitted Aug. 29, 2013

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Stayed latex to see me after a partial miscarriage. Gave me her cell number for emergencies. Always spent time addressing my concerns.

Submitted Jan. 24, 2013

0
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

During my visit I felt that I was treated very well.I would absolutely recommend this doctor to my family and friends.I felt this visit was an amazing success!Overall I would rate this visit : outstanding!

Submitted Oct. 8, 2005


Dr. Monique Brotman's Credentials

Education

  • Chicago College Of Osteopathic Medicine (Grad. 2000)

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield