I came into the office yesterday morning and politely asked Kelly, the receptionist, where the bathroom was because I had eaten something that morning that upset my stomach and that I may need to throw up. After she told me where they are, she proceeded to tell the rest of the ladies behind her what I had told her. Next, Susan, one of the nurses, proceeded to try to kick me out of the office. Yes, that’s right. She told me I needed to leave because there were auto immune compromised people in their office. May I remind you, I am not sick at all. I simply ate something (and I know exactly what I ate) that made me sick. Hence, I am not sick at all and do not have the flu. I am very sensitive when I’m sick and if I even have a small headache I would cancel an appointment. Needless to say I felt perfectly fine besides that. Susan was extremely rude and tried to kick me out of the office blindly multiple times. I explained to her I wasn’t sick and she proceeded to yell at me still. I told her if she’s going to kick me out of the office then I at least want to know my results. She REFUSED completely to let me see my test results and told me I have to come back. Refusing to give someone their results has to either be illegal or against some medical law. I have growths on my thyroid and I don’t take that lightly. I just wanted to see my results and she kept refusing to give them to me. She finally brought me into a room and asked me a few questions then I waited for the doctor. I saw the doctor for about 5-10 minutes. I could have gotten my results super quickly but she refused. I wouldn’t have even had to go back into the office if I saw my results. Once I had left the office, I called the office to get the name of the nurse (Susan) so I could email Dr. Paloyan and tell him what had happened. Kelly, the receptionist, picked up the phone. I got Susans name and was going to hang up when Kelly added, “and just so you know, my husband is going through chemotherapy and if he’s exposed to the flu he could die”. First off, I do not have the flu. I ate something that upset my stomach. Those two are NOT the same thing. Second, I got the flu shot and have been healthy. Third, it is so incredibly screwed up and sickening that she felt the need to tell me that if her husband dies, it’s my fault. I don’t know what sick thoughts run through a persons mind that would make them say something like that. If your husband is that sick, then why are you working in a medical building where you’re around sick people all day? I am absolutely outraged at what happened and I am never coming back to this office. Dr. Payloyan is a great man and a fantastic doctor but that’s not enough to get me to stay. I have never experienced anything like this before and I have no idea how Kelly and Susan still have jobs there if this is how they act. Absolutely outrageous. All this because I simply asked where the bathroom was…

Submitted Dec. 29, 2018

This doctor wants to do surgery, adn will charge you twice what the insurance company will pay.
He does not care about your health.

Submitted June 27, 2018

I had the WORST experience with this doctor. After discussing my symptoms, he said he’d test me for Hashimoto disease but my symptoms were exactly opposite of Hashimoto disease. Was he thinking about dinner or whatever as he obviously wasn’t listening.

Submitted Nov. 17, 2017

I have been a patient since 2002. Dr. Paloyan and his staff are top-notch! I have never had a negative experience with his office. As a surgeon, he is wonderful. You can hardly see the scar where my thyroid was removed.

Submitted Jan. 10, 2017

I have been a patient for 14 yrs. I was happy until this year. I was not feeling well and was loosing lots of hair. I called the office to ask if I could get checked. I was told it was my age (46) and turned away. Another one of my doctors did blood work changed my meds. I felt better and my hair loss stopped. I went in for my annual ultrasound and check up. He was upset with the meds my other doctor prescribed and said that I am lucky I am not in a morgue from cardiac arrest. He insisted very egotisically that my problems were from my age and when I asked questions he told me the thyroid is too complicated for me to understand. That was my last appointment with this sexist, egotistical, hard of hearing doctor. He is the one who is old.

Submitted Nov. 23, 2016

Let me begin by saying I have never written a review for any doctor, and I have been to many in my lifetime. I began seeing Dr. Paloyan in 1976, when I was 20 years old. Here I am, 40 years later, writing to inform potential patients that he is simply the best of the best. Knowledgeable, compassionate, thoughtful, caring - he is an utterly brilliant doctor who has my total respect and admiration.

Submitted Aug. 27, 2016

I have gone to Dr. Paloyan since I was diagnosed with Hypothyroidism since I was 16 years old. Now being 26, I drove 3 hours to go see him, as a I always do at my yearly checkup. This will be the LAST time I am going to see him. To feel rushed is an understatement. He quickly wanted to up my prescription (which is not what I wanted), he didn't spend time on my questions that I had regarding my ultra sound and lately he told me that I probably need to see a doctor closer to where I live. I recently moved to Indiana and have gone to see him since I was 16 and didn't mind the drive, I wanted the to see the "best doctor" that I could. I pay all of my bills and show up to the appointments on time, so this is besides me. Now trying to get my records from this office has been a mess to say the least. I've been calling over a month to try and get MY records so I can see a doctor that wants to help their patients. He told at my last appointment that I need a needle biopsy and basically "to go find a new doctor ". Read no more comments; he's horrible. He's not up with the new medical trends and he honestly wants to get you in and out. Save yourself a trip and find a different doctor.

Submitted Dec. 14, 2015

I have been seeing Dr. Paloyan for about 5 years. He was the ONLY doctor who really listened to my symptoms, ran the PROPER tests to get me an accurate diagnosis. I was so incredibly relieved to finally have found a doctor that didn't pass me off and tell me there was nothing wrong with me. Dr. Paloyan has monitored me through two pregnancies to make sure my thyroid levels stayed in-tact for the health of me and my babies. He did regular blood tests until my levels evened out and stayed consistent. He monitors my thyroid, nodules and bone density. He EXPLAINS your labs and results to you so that you can understand. I have never had an issue with any of his staff and the ultrasound tech is wonderful as well! I feel so lucky to have found this doctor & finally began to feel taken care of and well again!

Submitted Sept. 22, 2015

When I saw Dr. Paloyan he told me that he did not need to see the test results and diagnosed me as hypothyroid. After being put on medication, I called him with increased fatigue and weight gain of 15 lbs in less than 3 months. He said I was getting older and he heard this from women - I was only 48. He changed my medication four times,increasing dosage over the phone. On my appointment, my resting heart rate soared to 110 and the nodules multiplied. His staff was frantic when they checked my blood pressure and heart rate and he told me I wouldn't last much longer like this. We parted ways but he made a permanent mark on my life. Unfortunately I cannot undo what happened but I warn anyone to trust this doctor other than his being a surgeon. His license should be revoked, and his daughter specialized in sleep apnea at his office - a common side effect. I hope you consider a professional and walk away from his treatments.

Submitted May 15, 2014

I have been a patient of Dr. Paloyan since early 2000 and was very pleased with the outcome of my diagnosis with him that was mis-diagnosed by a previous Dr. and I can not express how grateful I am to him for that. I do have to agree with some of the comments about him not listening to what you say about how you feel. I am tired of him telling me I am getting older. The thyroid is a tiny organ that controls so much and without one and relying on a pill I don't always feel is enough. My levels are fine but what about what my body is saying?? Is there something else that I should be doing:( I have been tired and have had no energy and suffer from depression since I had my thyroid removed. I wish there was a transplant!!

Submitted Sept. 25, 2013