Dr. Mark A. Monsour

3.5 ( 8 reviews )

Ratings for Dr. Mark A. Monsour

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

This place is a joke! Had to wait a month for an appointment. Then got email from the office directing me to a website to fill out some pre-historic medical forms. Went to website but it was a secured site requiring a pin # to login. So I called the office 3x to get the pin and all I got was hateful office personnel telling me the pin should have been emailed to me and to just watch for it to come if it hadn't yet. Well it hadn't come and it never did come. So day of appointment I arrived 25 minutes earlier than my appointment time (they had told me to be there 30 minutes early...ridiculous). Anyhow, I arrived 25 minutes early and was directed to sign in at the front desk which I did. I then had a seat in the waiting room where I sat for 15 minutes before being called up to the front desk again. This time to be asked if I had done the paperwork online and when I told them about the problems I had had with that I was told that I would probably have to reschedule my appointment since "I was late." then the front desk person said she would check with the doctor and left the room. When she returned, she told me the doctor would not see me because I was late and that she would need to reschedule me. Don't bother I told her. If my arriving 25 minutes early, sitting in the waiting room doing nothing for 15 minutes and then being told I was late and would need to reschedule, all before my actual appointment time, isn't sufficient, I think there is a problem with this doctor's office operation or his desire to see patients. Clearly I could have been given this ever so important documentation when I arrived 25 minutes before my appointment, or better yet, they could have just given me the pin to login to the electronic system prior to the visit, especially after one of my 3 calls to obtain the pin which should have been sent in the first place. Don't waste your time...doctors aren't the only ones who's time is valuable. Not counting the drive time to and from, or the repeated phone calls trying to get access to their previsit documents, the time I lost sitting in their waiting room only to be told I was late cost me approximately $150.00 (1/2 my hourly rate). I do NOT recommend this doctor or this office at all.

Submitted April 22, 2018

3
Staff
4
Punctuality
1
Helpfulness
1
Knowledge

Arrogant and dismissive. Expects all patient experiences to conform to statistical likelihood, or he will dismiss your complaint. Uninterested in female urinary tract problems; would much rather treat men. Unavailable in cases of emergency or need for additional information. Avoid this doctor at all costs.

Submitted Sept. 27, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Monsour is very professional and I know he thoughly enjoys what he does. He is a matter of fact doctor and the world needs more compassionate and blessed doctors just like him in our world.. God has given him a remarkable talent and he projects that in his ability to help people everyday. Thank you for making me well...

Submitted April 10, 2012

4
Staff
4
Punctuality
3
Helpfulness
4
Knowledge

About 5 yrs. ago, I met Dr. Monsour in the emergency room at MVH. I liked him instantly, and see him in his office once/yr. I have never been late, so I have not encountered his displeasure. I would recommend his proficiency and 'office manner' to anyone.

Submitted March 7, 2012

3
Staff
4
Punctuality
3
Helpfulness
4
Knowledge

Dr. Monsour seems knowledegeable but comes accross as rather arrogant- responded very unfavorably to my requests- he seemed to think I was questioning his judgement- not the most compassionate doctor I have experience

Submitted June 9, 2011

5
Staff
3
Punctuality
4
Helpfulness
5
Knowledge

Dr Monsour, is very knowledgeable and comes highly accredited in his field. I believe that he really does have a kind heart even though he does tend to get upset if you are delayed for any reason to your appointments. Note: he has restored my urine flow from a severe case of BPH, and for this, I personally thank him everyday. I had this condition early on in my twenties strangely enough until my surgery in 2007. Leon

Submitted July 8, 2008

0
Staff
5
Punctuality
4
Helpfulness
5
Knowledge

Dr. Monsour is very knowledgeable about his subject and I have every confidence in his treatment and diagnoses. But if you show up five minutes late because you got stuck in traffic or couldn't find parking, don't be surprised when you learn that Dr. Monsour has LEFT. If you're late for whatever reason, he gets angry and is not pleasant to deal with. If you're the type who's always really early to appointments, you'll probably love this guy.

Submitted April 11, 2006

0
Staff
3
Punctuality
4
Helpfulness
5
Knowledge

One of the few doctors at Miami Valley Hospital that actually KNOWS his stuff! Staff and doctor all take the time to help patients. The only drawback is one might wait awhile in the waiting room.

Submitted Aug. 4, 2004


Dr. Mark A. Monsour's Credentials

Education

  • University Of Louisville School Of Medicine (Grad. 1993)

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Anthem
Medicare
UnitedHealthcare