Dr. Douglas M. Krahn

4.8 ( 83 reviews )

Staff

Punctuality

Helpfulness

Knowledge

Ratings for Dr. Douglas M. Krahn

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I am so happy, I am in the office today for pre-op my coordinator is Bri she has helped me through all the struggles that I have encountered especially with my doctor they did not want to clear me for surgery but Bri said that was not going to be a obstacle for me and got me to be seen and cleared with my cardiology clearance that I have completed and been cleared for. I was truly ready to quit and she pushed me not to not give up. Coming to Western Bariatric was the best decision I could have made for myself and my health. Doctors are the best and the staff is just as great.

Submitted Sept. 12, 2020

5
Staff
2
Punctuality
5
Helpfulness
5
Knowledge

Staff has been cordial. However, trying to make contact with a coordinator is a bit of a hassle. If you are in need to speak to your coordinator directly and immediately, it is not possible. I always had to leave a message and wait for a call back. Making immediate contact from coordinator to provider for information is also a hit and miss, as they are never available to answer the phone in real time. Small issues that can be taken care of in a 5 min conversation turns into a confusing two week email or fax missed responses back and forth.

Submitted Sept. 10, 2020

Dr. Douglas M. Krahn's response
we appreciate the kind words! we understand that effective communication is an important component to patient care and we apologize to any patient who may feel that we’ve missed the mark. feedback like this is very useful in that it helps us identify areas of improvement. we invite any patient with concerns to contact our office directly for support by phone or emailing our management team at customercare@westernbariatric.com .

Submitted Sept. 28, 2020

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I was very satisfied with the service I received from this office and it's staff. They worked hand in hand with me every step of the way to ensure that we got the help we needed.

Submitted Sept. 2, 2020

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Still in process to have my surgery but stuff Has been amazing including Loren my coordinator! Hoping for my surgery date soon!

Submitted Aug. 19, 2020

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Staff is always friendly and Dr. Krahn is an amazing dr. Thank you for changing my life and having goals to push forward.

Submitted Feb. 19, 2020

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Great customer service, very supportive and lets you know the pros and cons.

Submitted Feb. 13, 2020

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Great team you guys have! My time spent there I really injoyed it

Submitted Feb. 11, 2020

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Gracias a todo el personal y al doctor en especial bendiciones

Submitted Jan. 28, 2020

5
Staff
4
Punctuality
3
Helpfulness
4
Knowledge

I liked their service but I felt a little rushed at times when doing my check ups I felt as if they were just trying to kick me out of the office lol, but other then that they are very nice.

Submitted Jan. 17, 2020

Dr. Douglas M. Krahn's response
We are delighted to hear when our staff has been welcoming and helpful. However, we want our patients to get the most out of their visits without feeling rushed. Our providers may have limited time, but they are here to help and give as much attention and information as needed. We encourage our patients to have any concerns or questions prepared prior to their visit (when possible) to help their visit be both informative and efficient.

Submitted Jan. 20, 2020

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Today was my first consult and overall I felt good I was very nervous but the staff made me feel very comfortable and did not push the surgeries on me which helped ease my nerves a lot. Cannot wait to start my journey.

Submitted Jan. 10, 2020

Facility Affiliations


Dr. Douglas M. Krahn's Credentials

Accepting New Patients

Yes, this doctor is accepting new patients

Education

  • University Of California, Ucla School Of Medicine (Grad. 1996)