Rate Dr. Samuel E. Brown
Dr. Samuel E. Brown's Ratings
Dr. Brown and his staff have always treated me with compassion and courtesy. Emily is wonderful and Jenna the nurse manager is an angel! No matter what my concern, I always felt like they took the time and really CARED. The staff has changed over recently for the better and I would recommend Dr Brown to anyone trying to conceive.
Submitted Aug. 23, 2014 | flag
I LOVED my experience with Dr.Brown and his staff! I have PCOS and was never able to start a cycle by myself after just 3 rounds of using injections I became pregnant! I learned alot about infertility and the nurses where all very sweet! There is sometimes a bit of a wait but its not terrible maybe 10-15 minutes once they call you back. I only saw Dr Brown himself twice one for the patient consult and the 2nd for my pregnancy ultrasound. His staff took great care of me =)
Submitted Aug. 21, 2014 | flag
We are extremely happy with Dr. Browns services. Had two unsuccessful IUIs, went to ivf and we were successful the first round. I did try another doctor in town for a second opinion before going on to ivf, who tried to make us a sign a document stating we would never publish anything negative about them, which I refused to sign. We left the other office unimpressed and to further make the experience terrible with other doctors office, they used up $1000 in our insurance benefits just for the consultation. I would highly recommend Dr. Brown to any couple trying to conceive. We started in February and successfully conceived by the end of October.
Submitted July 29, 2014 | flag
In the four months I spent as a patient with Brown Fertility I saw Dr. Brown twice. I saw my new dr. 3 times in two weeks! His office staff is terrible. They are always in a huge rush . The wait time is out of this world. FOUR hours is ridiculous! They never return phone calls. No communication . If you're thinking of doing IVF I would encourage you to research the difference between "batch" cycles and more personalized cycles. Brown fertility does batch cycles, there are other offices in town that offer IVF start dates once a week. The office appears to be so disorganized in everything they do. If you can't get daily operations in your office right, why would I trust you with my embryos? I almost did my first cycle of IVF with Dr. Brown and I am SO glad I got a second opinion first. Ultimately the diagnosis was the same but the experience with my new office staff has been like day and night! I had my egg retrieval this past week and I couldn't be more pleased with the experience.
Submitted July 23, 2014 | flag
My husband and I have been trying to get pregnant for 7 years and the first day we met with Dr. Brown he said, "you will get pregnant". And he was right, we are now expecting twins and we are sooooo excited. For all the woman out there who think you'll never get pregnant, I was in your shoes. Just hang on to the hope just a little bit longer, it will happen. Good luck to all of you.
Submitted July 22, 2014 | flag
We were treated like cattle and had to fight to get any kind of communication from his office. We did two cycles of IVF that failed. My issue isnt with the fact that the IVF did not work, its with the fact that my husband's sperm should should HAVE NEVER BEEN USED TO FERTILIZE my eggs. Upon discussion with my regular OB/GYN she explained that DR.Brown should have put my husband on medication,Clomid, to improve the quality of the sperm. If the quality of the sperm is poor then the fertilized egg is poor and even though we had more fertilized eggs frozen,she said it would be a waste of time, money and stress to try IVF with those eggs. I have spoken with other couples who have used DR.Browns office with similar experiences.
Submitted June 5, 2014 | flag
My husband and I started this process in January 2014. IVF failed May 2014 and I didn't even received a call from any of the nurses to advise me. Dr. Cabrera had called me at 7:15pm to apologize for the failed IVF. Needless to say that I was lost of words from the shock of his words and he paused and ask "Did you not get a phone call from Jenna" and I responded NO. Since May 19th, I have tried unsuccessfully of getting a return phone call from anyone until Sara called and told her that I am going to another clinic. At which point, Rachel contacted me and apologized for the staff; however, that does not stop them from answering my emails, my questions or returning phone calls. Dr. Brown was very friendly during the procedure and Dr. Cabrera is very honest. But a change of staff is needed to done, because I am left with the feeling that it is all about how much money they can charge their patients like myself who is wanting to go through the end of time to conceive a child. Heartbroken.
Submitted June 4, 2014 | flag
Dr. Brown and Emily (his NP) are awesome...the office staff is polite & friendly, but can be somewhat inept.
Submitted Jan. 1, 2014 | flag
I have had a positive experience with Dr. Brown and his staff. He has always been very confident that we would get pregnant. Had several IUI's with no success and then opted for IVF. We got pregnant on our very first IVF cycle,though unfortunately we lost the baby at 12 weeks. When we went back to Dr. Brown I was adamant about not using the blastocysts we had left (we had 11) and starting over and using genetic testing to ensure that I didn't miscarry again. As I sat in his office crying he looked at me and said "have faith in your eggs". We decided to do as he suggested and we got pregnant again with our FET cycle. I am now 8 weeks pregnant and hoping and praying that we have a successful pregnancy. I would not hesitate to use Dr. Brown again. His staff is wonderful. Emily, Lisa, and Holly were available by phone or email and returned both in a timely manner. Regarding the wait times...you WILL wait! Usually 1-2 hrs. This they could work on.
Submitted Dec. 7, 2013 | flag
My husband and I saw Dr. Brown as a second opinion. He was about and 1hr and half to 2 hrs late and only saw us for 15 minutes. He rushed through our appointment and was not much help. He suggested we try the IUI. We paid $1000 for this treatment which did not work and never heard from them again. The staff was always rude and with an attitude and not very helpful or knowledgable. When we asked for our medical records they charged us which they are not supposed to if its for medical purposes. The blessing in all of this is that we left a Brown Fertility and went to Florida Institute for Reproductive Medicine and Dr. Winslow and his staff were so nice and attentive. He explained things that no other Dr took to the time to do. On top of that the IUI treatments at F.I.R.M cost only $475! We could have done at least two cycles of that with what we paid Brown Fertility for just one. My opinion: save your money and time and do not go to Brown Fertility.
Submitted Sept. 18, 2013 | flag
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