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Horrible staff especially in 4 Centre. My mother has been here for 2 weeks now. Ringing the bell for a nurse is useless bc no one will come. My mother was having trouble breathing and waited for a nurse to the point where she had to call my sister. Who drove there 20 min. and got a nurse for my mom. Difficulty breathing and no one come. The stories r endless. The lady next to my mother had fallen from her bed and my mom pressed the button for help, no one came. My sick mother had to pull herself enough so she could be seen by nurses at nursing station and was waving her arms. Then someone saw and came. The lady was on the ground for 30 minutes. Shame. Maternity ward is amazing but 2 east and 4 centre a disgrace.
Submitted Sept. 8, 2014
I brought my teenage son here yesterday because he was suffering severe depression and has been for the last few years. All he wanted, was to see someone to talk too and what he got was an incompetent young Doctor who seemed to have no clue what he was talking about, and even worse was the older lady from the crisis team. She did not seem to understand or be compassionate at all about what he was going through, or myself for that matter. All she kept doing was pushing pills on him despite the fact that he has tried several medications in the past which are all SSRI's and have been proven not to work or cause him terrible side effects. As I mentioned before, He was just looking for someone to actually understand his pain other than myself but to possibly be able to tell him something I haven't already mentioned. I am not a medical professional but judging by what was coming out of this ladies mouth, I can't say she was either. She kept repeating all the same options that we have already been through and then to make matters even worse, she took me aside and started asking me very personal questions, which I felt were irrelevant. It almost seemed like she was building a case against me because she was not successful in getting anywhere with him. She asking me questions such as "do you have money?" "are you working? and where did you use to work?" This is when I asked her what this had to do with our situation, and her reply was "oh I am just curious". Not only did I feel like I was being interrogated by this lady, but my son felt like everyone he was talking too there was completely incompetent and were all reading from the same script.
I use to think that this was the best hospital to go to for anything but it seems completely useless taking your children there unless they agree to medication in which he won't.
I am trying to understand how people like this land such an important job.
Also, We were in the waiting room for 3 hours while people were being taken in that got there after us.
The receptionist told us that the reason why this was happening is because those people were going to a different part of the hospital than we were and apparently
the room we had to go into was not available.
Also have I mentioned how dirty this hospital is? Right by the receptionist desk, there was a table with all kinds of
sticky stuff on it and in the back was not much better. Dirty floors and the chairs looked you could catch something sitting in them.
Absolutely disgusting! My son was afraid to sit down. Beautiful City but disgusting hospital.I use to think that this was the best hospital
to take your child too when you are in a crisis. I would think again.
Submitted Sept. 7, 2014
I had my first baby here, and even though I have moved pretty far away from the hospital, I will be having my second baby there in one week. The maternity ward is fantastic. The nurses are great, caring and very attentive. I remember balling when I found out my daughter had to stay a few days longer than expected due to jaundice. One of the nurses explained that it was nothing to worry about thouroughly explained the situation. My hormonal outbreak was calmed instantly. My mother other has also been a dialysis patient for 10 years there and never has anything negative to say about the care given a otmh.
Submitted June 27, 2014
I have gone there a few times, all I can say the doctors are not competent, they all make too many mistakes and the have no accountability for the fact they make pour diagnosis. If you want to get healthy find a better hospital with doctors who listen to a patients full symptoms befor they make any conclusion. I would not recommend this hospital after after being under the horrible care of their physicians.
Submitted June 15, 2014
had an mri done. Asked for music b/c I have high anxiety. One of the technicians said they never use it and will find out how to turn it on. Then they put me back into the machine. I alerted them again," where's my music?" The senior technician came and finally turned the music on that required pressing a single button and told me that if I call him again he will end the MRI session. I told him i need the music b/c I have anxiety and it calms me. Ridiculous treatment! I wonder how they treat the seniors and young kids? ( That ass of a technician has reddish hair, pale and looks like a bull-dog. calls himself the senior technician)
Submitted June 15, 2014
Never have I EVER come across such grumpy staff. The only two nurses who weren't in a bad mood was the intake nurse, and one other in the fast track. The student nurse who took my information made it seem like I was inconveniencing him, and looked at me like I was an idiot when I asked if I could get ice or advil and told me to ask the doctor. I come from Ottawa, where I have been to bigger and busier hospitals than this and in that case a nurse would have went and asked the doctor for me. The doctor also made it seem like I was a burden, spent thirty seconds with me and explained I would have to come back for an ultrasound in a week and walked away. I get their busy, I get they have long hours, but i would rather wait 3 hours at a busy hospital than go back there for the short wait.
Submitted April 2, 2014
My 81 year old grandmother and I waited for 10 hours today in the emergency room. Her ECG, blood test, and xrays were done within two hours. Absolutely no excuse for waiting this long. Although we received an apology from the doctor on behlaf of the hospital. This sort of wait-time is ridiculous and unbelievable.
Submitted Nov. 18, 2013
My first visit to this Hospital was last week at 3am. The ER waiting room was not clean and there were a few people waiting to be called back to see the doctor. The wait was very long and was made aware of that when I was seen by the triage nurse. I blame the government for long wait times at hospitals. The staffs were friendly and helpful. The two nurses who looked after me where great. The Doctor was also great. He was up front with me and gave me the ultrasound that I needed. ER was packed with people in hallways who were in beds waiting to be admitted to a room. I found that sad to see. I also blame the government for this too. I would go back to this hospital again if I were sick. I just hope that next time it will be nice and clean and people are not in beds in the hallway.
Submitted April 14, 2013