Foothills Medical Centre

Foothills Medical Centre

Hospital
18 reviews

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Ratings for Foothills Medical Centre

4
Cleanliness
3
Facilities
1
Services
2
Value

Emergency room under construction, very confusing. Waited from 5pm-9am to be diagnosed 5 weeks pregnant with pulmonary embolism. The doctor treating me and assigning tests was called to triage and very hard to reach. Pain meds were supposed to be administered and was forgotten. Asked to be able to lay down because I was in so much pain, was constantly told "I'm not your nurse, ask your doctor" finally at 9 am I went into distress and couldn't breathe after having V/Q scan. Twice my boyfriend and I tried to get the attention of a nurse, each time being told that there was a shift change and they have no idea who I am. Finally my boyfriend had to yell to get someones attention. When a Dr finally came over he said that a nurse was trying to find us but that we weren't in our designated spot.. We had been sitting in the same spot for hours! In a time of crisis I found it so unprofessional to blame the patient. I was admitted into ER under duress with blood pressure so high I could've had a heart attack. The Dr who admitted me had nothing but possible diagnosis ranging from a dead embryo to various diseases, he was less than positive and caused more fear than anything else. I have to admit that the nurses on the 4th floor were mostly great, however on the night the head nurse was off it sounded like a party at the nurses station until 11pm. I was in hospital for 5 days and in that time received very few answers and no one would offer me reassurance about the well-being of my baby. I was also diagnosed in hospital as subclinical hypothyroidism which they began treating. After discharge I spent over an hour trying to sort out my prescription at the pharmacy and they didn't seem to know much about my medication. At my one week follow up appt I find out they are giving me to much thyroid meds that they're causing hyperthyroidism (this same med they warn me can cause miscarriage, increased infant death rate and decreased intelligence, and there giving me too much!) And the blood work they did the day I was discharged showed my blood thinner needed to be increased, so for over a week I wasn't even receiving the right dose! And of course, another two hours trying to fill that prescription at rexall because they couldn't get my insurance info to go through. I wouldn't recommend this hospital to anyone!! Zero amount of trust in these doctors. More of a teaching hospital than a patient hospital for sure!

Submitted Oct. 12, 2014

1
Cleanliness
1
Facilities
1
Services
1
Value

NEVER AGAIN will I permit these sadistic incompetent so-called 'professionals' near me.

Submitted June 15, 2014

1
Cleanliness
1
Facilities
1
Services
1
Value

After 7 surgeries for hydrocephalus I have decided NEVER to return to this 'Hospital of Horrors'. My last shunt revision was unsuccessful and my neurosurgeon's secretary has given me the brush-off one time too many. The nursing staff as a whole are incompetent and sadistic, and the 'Charge Nurse' should be FIRED. Personal belongings go missing without a thought to the patient, the noise level during the night is comparable to a frat party and meds are NEVER given correctly. With the exception of very few, every person I was forced to deal with should find another profession.

Submitted Jan. 11, 2014

2
Cleanliness
2
Facilities
1
Services
1
Value

I dislocated my knee and I was in a great pain. It took me 8 hours to see a doctor who visited me for 5 minutes. He said I want to take a look at your file. He went for another two hours. Imagine me being in pain, sitting in the wheelchair for almost 10 hours. Then I was fed up and asked a nurse how long more should I wait? You know what I received back? She said we are very busy today and you should understand... Are these guys crazy? Increase your freaking staffs and doctors. I am in emergency section of a hospital for god's sake. Do they really believe I with that amount of pain and after 10 hours of wait should UNDERSTAND them? that's ridiculous. And after 10 hours do you know what the doctor said? Here is a brochure for a knee injury clinic. The government seems to be quick and on time when they are demanding taxes but when they want to provide a service one should cry for it. Terrible experience. Won't ever bother to go there again.

Submitted Oct. 13, 2013

2
Cleanliness
2
Facilities
1
Services
1
Value

Nursing staff is terrible and arrogant. Nursing manager and Nurse charge are rude and insulting to pts and familt.. No body cares.

Submitted Sept. 2, 2013

4
Cleanliness
4
Facilities
5
Services
4
Value

I was in the Catheter Lab arriving from Lethbridge for a Angiogram/Angiplasty. I was having a chest pain/pressure during my stay and was on Nitro, however there were a few emergency cases that needed to be taken ahead of me. I arrived at the cath lab at 10:30 and did not get into the lab until 4. I understand that emergency cases take priority. Dr. Knutson when he visited another patient he came to me and introduced himself and was really polite. I ended up having angioplasty, so I had to stay overnight, the staff on the floor were very polite and helpful. Great Job!!!

Submitted July 22, 2013

2
Cleanliness
2
Facilities
2
Services
2
Value

Was a patient here for 5 months and then again for 2 weeks and then yet again for a week on units 21,22,26P and 23 I think and the nurses and doctors were ignorant, rude and not helpful. The place was a dump and i feel they didn't care about the patients.

Submitted April 30, 2013

1
Cleanliness
1
Facilities
1
Services
1
Value

never stay in unit 41B. this hospital is awful. the bathrooms are always covered in human fezzes, urine and blood, and I have to clean it every time. I SHOULDNT HAVE TO BE DOING SOMEONE ELSES JOB especially when my health is at risk. I share 2 bathrooms with 8 people, its a nightmare. the are no televisions of any kind, and its extremely dirty. the nurses are very lazy and not understanding of the stress that takes its toll of me and others. do not stay her if you can its a nightmare!!

Submitted April 18, 2013

5
Cleanliness
3
Facilities
5
Services
5
Value

I spent the better part of 2 months on the Cardiac ward, so my experience is skewed as I only saw and interacted with a single aspect of the Foothills Hospital. However that being said, I have to rate my experience as being wonderful, I was very weak and helpless my first 6 weeks there, being someone who has always been self reliant, it was very hard to get use to being unable to even do basic things for myself. The care, compassion and patience I was shown by the staff on the Cardiac ward was amazing. They made what could have been a unbearable experience bearable, and I will always appreciate the kindness and professionalism I was treated with while there.

Submitted Feb. 27, 2013

1
Cleanliness
2
Facilities
1
Services
1
Value

on unit 21 for 30 days horrible experience.

Submitted Dec. 6, 2012


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