Rate Royal Jubilee Hospital
Ratings for Royal Jubilee Hospital
Had to visit the ER due to a post surgery complication and was unable to sit due to the site of my surgery. They could not be bothered to try and find a gurney for me so I had to stand for many hours waiting to be seen. In the many hours I waited, not once were the exam rooms or main waiting room cleaned. The main ER waiting room is disgusting... close proximity to people throwing up, etc. No privacy even in the exam rooms as all conversations can be heard by all. Absolute breach of privacy regulations. A horrible place to visit.
Submitted Dec. 4, 2014 | flag
I was a patient at The Royal Jubilee from Oct. 22 - Oct.25 , 2014. I had a wonderful single room. I also had the most caring caregivers. Thank you so much.
Submitted Oct. 30, 2014 | flag
wonderful new single rooms in surgical recovery ward. Food couldn't have been worse. It was cold, tasted like cardboard, and served in plastic .
Submitted Sept. 6, 2014 | flag
Hospitalized on June 25, 2014 with what turned out to be Influenza A, I received excellent care up to and including my discharge on July 5 to my home province of Quebec. Thank you!
Submitted Aug. 21, 2014 | flag
Terrible. Left my father with an acute MI in the ER for 2 days, when my father finally went into cardiac arrest, they put a stent in his heart. He spent 1 month in CCU. Dangerous hospital that treat elderlies poorly and if you have no family routing for you, you are in trouble. They view elders as high cost so they would rather allow them to drift off than to treat them. If you have a serious issues, avoid RJH and try to make your way to Vancouver or another province. If you are unable to do so, make sure you have a family member or friend to advocate and watch over everything.
Submitted Aug. 9, 2014 | flag
The medical standards are excellent. On my last visit to the ER with Shingles.The care I was given by the nurses was horrible. I was told that I would get better “ If I cooperated”.During the about 3 hours I was there I was given little attention. An intoxicated person known to them got more attention than I. I had to get my own Kleenex an tray to throw up in from a supply room across from me dragging my IV pole with me. When the nurse returned she saw me sitting on the bed with the full barf tray in my hand doing nothing for me.Transferred to a new wing the situation was the opposite. The nurse care was very good, the décor is too good for a hospital where monies spent on opulence such as automatic motorized blinds, plush seating for visitors, 3 control panels on the wonder bed should be put into improving the deplorable food and better facilities in the ER and other places. The patient waiting seats in the ER are little better than Transit bus seats.
Submitted Jan. 12, 2014 | flag
Cardiac Care My husband underwent quintuple bypass surgery in these new facilities. The building is gorgeous, the staff are wonderful, the doctors are outstanding. I have only two complaints: 1. Hot water - we timed it - from the time we turned on the taps or showers in the lovely bathrooms - it takes 10 minutes to get warm water. In a germy environment where you must wash your hands constantly, it is unacceptable that you cannot access hot water. 2. the food is DREADFUL...HORRIBLE. We catered in meals via friends and delivery services - the food here was not healthy, appealing or tasty - you have to either have extremely low standards or be ravenous to tolerate this swill I worked for the airlines for decades where thousands of attractive, appealing, nutritious and healthy meals were prepared and served daily. If I come again I will arrange meals to be delivered (or bought at downstairs restaurants) and bring a tea kettle to wash with hot water.
Submitted May 20, 2013 | flag
The new patient care building is very nice. I have never had to wait to long in the ER. You can get lost if you don't know where you're going, but over all a nice hospital.
Submitted Nov. 20, 2011 | flag
Definitely improved since building the new Patient Care Centre. I put 4 for service because the last two times I was there, the receptionist gave very bad directions. Got lost, and was late for an appt., but I'm sure it won't happen again.
Submitted Oct. 10, 2011 | flag
Clean hospital. Friendly staff. I've gone through the ER twice in the last year. Both times averaged about 1 test or Doctor visit an hour and in and out within 4-5 hours total. There's TVs in the inner ER waiting room and usually lots of chairs for sitting. Its situated right near several coffee shops, a pharmacy and on several bus routes.
Submitted Oct. 2, 2011 | flag
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