Royal Jubilee Hospital

Royal Jubilee Hospital

Hospital
19 reviews

Rate Royal Jubilee Hospital

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Ratings for Royal Jubilee Hospital

5
Cleanliness
4
Facilities
5
Services
5
Value

I just had an out patient "Colonoscopy" with Dr. Petrunia. Nursing Staff, Andrea, Jessica and Mary were the best! They kept me warm, cheered me up and relieved my fears. I am so very grateful for their care and concern. When anyone has to have any kind of "medical" procedure done, the care and kind interaction is so very important. They have it at Colostomy Unit at the Jubilee!!

Submitted March 22, 2015 | flag

4
Cleanliness
5
Facilities
5
Services
5
Value

i was a patient in the jubilee for about 6 weeks last summer [2014] with flesh eating disease ...i had been brought from comox to the ICU and was in there ..fabulous care ..then moved to the surgical ward ..private room ..air conditioning ...i could not have asked for better care! the nurses //male and female were so wonderful to me that i will be forever grateful to them ...everyone form the drs. to the nurses to the people who cleaned the rooms and just everyone involved with my care was exceptional ..if i am ever sick again this is where i want to be!! dr. cheeks was so wonderful and also dr. riggler ..all of them were just great ...

Submitted March 21, 2015 | flag

4
Cleanliness
1
Facilities
3
Services
2
Value

The psychiatric ward really needs some work done. The wait was long (about 9 hours) but that didn't surprise me, as most are for this sort of thing. The waiting room was horrid… They actually had patients who were admitted sleeping in the same room as the people waiting. Comfy chairs but no privacy and I didn't find the nurses to be very compassionate. The only good experience out of the whole thing was seeing Dr. Copen, the psychiatrist on duty. Also, there was a guy I talked to at the front of emergency named Rick and he was super nice and understanding so thank you.

Submitted March 7, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Horrible place, where the stuff forgets about the patience. My Mom wen to the hospital with her illness and after 7 hours of waiting for the doctor , the ER doctor actually forgot that my Mom was waiting in the room waiting to be seen . After the appointment they would not even apologize to my Mom. The hospital feels cold where patience feel alone with their sickens.

Submitted Feb. 9, 2015 | flag

3
Cleanliness
4
Facilities
3
Services
3
Value

Have been in the Jubilee, and isolation due to serious infection...the second time, I found I went home with C Diff! Commode left at bedside for hours uncovered, and full. Not enough RN's. When an LPN has to interrupt an RN to do IV meds, it is not cost effective. The hospital physicians, from the ER to the ward were all EXCELLENT. I feel lucky to have survived.

Submitted Feb. 2, 2015 | flag

3
Cleanliness
3
Facilities
2
Services
3
Value

Generally not bad, but with exceptions. Staff not competent at drawing blood or inserting IV, including the nurse who accidentally pulled out my IV because she wasn't paying attention, requiring it to be replaced with difficulty. Nurses also reluctant to answer questions and will pass the buck to the next nurse. Doctors' functions redundant, several repeating the work of others. Biggest complaint? Try spending three weeks on the cardiac floor in the middle of a summer heat wave, with no air conditioning. And others are right -- the food is swill.

Submitted Jan. 27, 2015 | flag

5
Cleanliness
5
Facilities
2
Services
3
Value

Majority of staff are professional however there are registered nurses working in this hospital that have the most uncaring,horrible attitude towards actually putting in effort and being a friendly face that someone who's sick could turn to makes me wonder about how things will be once the next gen of selfish,uncaring,females comes out of school and into our system.i personally was hospitalized last month,and honestly,the only reason I didn't spit in the face of the nurse was that I would have been arrested if I did,and I work in the medical profession myself.get it together ladies in the medical field,yes,you have an obligation to be professional,if you cannot handle being kind aswell as proficient then leave it to people who can as get into the corrections field or pass out parking tickets.get a grip.

Submitted Jan. 12, 2015 | flag

2
Cleanliness
2
Facilities
1
Services
1
Value

The doctor in the ER tonight seemed to be very uptight, unhelpful, uninterested and condescending. VGH is a far better hospital, the staff at VGH actually seem to care about patients, definitely not the feeling at Jubilee.

Submitted Jan. 7, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

This hospital is horrable, I was in with the flu and abcess that was infected yet they assured me I did not need antibiotics. Later that day I passed out and was taken to a different hospital who said not only I needed antibiotics for the abcess but I also had a raspotory infection as well.

Submitted Dec. 23, 2014 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Had to visit the ER due to a post surgery complication and was unable to sit due to the site of my surgery. They could not be bothered to try and find a gurney for me so I had to stand for many hours waiting to be seen. In the many hours I waited, not once were the exam rooms or main waiting room cleaned. The main ER waiting room is disgusting... close proximity to people throwing up, etc. No privacy even in the exam rooms as all conversations can be heard by all. Absolute breach of privacy regulations. A horrible place to visit.

Submitted Dec. 4, 2014 | flag


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