Royal Jubilee Hospital

Royal Jubilee Hospital

Hospital
14 reviews

Rate Royal Jubilee Hospital

Cleanliness
Facilities
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Ratings for Royal Jubilee Hospital

3
Cleanliness
3
Facilities
2
Services
3
Value

Generally not bad, but with exceptions. Staff not competent at drawing blood or inserting IV, including the nurse who accidentally pulled out my IV because she wasn't paying attention, requiring it to be replaced with difficulty. Nurses also reluctant to answer questions and will pass the buck to the next nurse. Doctors' functions redundant, several repeating the work of others. Biggest complaint? Try spending three weeks on the cardiac floor in the middle of a summer heat wave, with no air conditioning. And others are right -- the food is swill.

Submitted Jan. 27, 2015 | flag

5
Cleanliness
5
Facilities
2
Services
3
Value

Majority of staff are professional however there are registered nurses working in this hospital that have the most uncaring,horrible attitude towards actually putting in effort and being a friendly face that someone who's sick could turn to makes me wonder about how things will be once the next gen of selfish,uncaring,females comes out of school and into our system.i personally was hospitalized last month,and honestly,the only reason I didn't spit in the face of the nurse was that I would have been arrested if I did,and I work in the medical profession myself.get it together ladies in the medical field,yes,you have an obligation to be professional,if you cannot handle being kind aswell as proficient then leave it to people who can as get into the corrections field or pass out parking tickets.get a grip.

Submitted Jan. 12, 2015 | flag

2
Cleanliness
2
Facilities
1
Services
1
Value

The doctor in the ER tonight seemed to be very uptight, unhelpful, uninterested and condescending. VGH is a far better hospital, the staff at VGH actually seem to care about patients, definitely not the feeling at Jubilee.

Submitted Jan. 7, 2015 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

This hospital is horrable, I was in with the flu and abcess that was infected yet they assured me I did not need antibiotics. Later that day I passed out and was taken to a different hospital who said not only I needed antibiotics for the abcess but I also had a raspotory infection as well.

Submitted Dec. 23, 2014 | flag

1
Cleanliness
1
Facilities
1
Services
1
Value

Had to visit the ER due to a post surgery complication and was unable to sit due to the site of my surgery. They could not be bothered to try and find a gurney for me so I had to stand for many hours waiting to be seen. In the many hours I waited, not once were the exam rooms or main waiting room cleaned. The main ER waiting room is disgusting... close proximity to people throwing up, etc. No privacy even in the exam rooms as all conversations can be heard by all. Absolute breach of privacy regulations. A horrible place to visit.

Submitted Dec. 4, 2014 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

I was a patient at The Royal Jubilee from Oct. 22 - Oct.25 , 2014. I had a wonderful single room. I also had the most caring caregivers. Thank you so much.

Submitted Oct. 30, 2014 | flag

5
Cleanliness
5
Facilities
3
Services
5
Value

wonderful new single rooms in surgical recovery ward. Food couldn't have been worse. It was cold, tasted like cardboard, and served in plastic .

Submitted Sept. 6, 2014 | flag

5
Cleanliness
5
Facilities
5
Services
5
Value

Hospitalized on June 25, 2014 with what turned out to be Influenza A, I received excellent care up to and including my discharge on July 5 to my home province of Quebec. Thank you!

Submitted Aug. 21, 2014 | flag

1
Cleanliness
2
Facilities
1
Services
2
Value

Terrible. Left my father with an acute MI in the ER for 2 days, when my father finally went into cardiac arrest, they put a stent in his heart. He spent 1 month in CCU. Dangerous hospital that treat elderlies poorly and if you have no family routing for you, you are in trouble. They view elders as high cost so they would rather allow them to drift off than to treat them. If you have a serious issues, avoid RJH and try to make your way to Vancouver or another province. If you are unable to do so, make sure you have a family member or friend to advocate and watch over everything.

Submitted Aug. 9, 2014 | flag

5
Cleanliness
3
Facilities
1
Services
2
Value

The medical standards are excellent. On my last visit to the ER with Shingles.The care I was given by the nurses was horrible. I was told that I would get better “ If I cooperated”.During the about 3 hours I was there I was given little attention. An intoxicated person known to them got more attention than I. I had to get my own Kleenex an tray to throw up in from a supply room across from me dragging my IV pole with me. When the nurse returned she saw me sitting on the bed with the full barf tray in my hand doing nothing for me.Transferred to a new wing the situation was the opposite. The nurse care was very good, the décor is too good for a hospital where monies spent on opulence such as automatic motorized blinds, plush seating for visitors, 3 control panels on the wonder bed should be put into improving the deplorable food and better facilities in the ER and other places. The patient waiting seats in the ER are little better than Transit bus seats.

Submitted Jan. 12, 2014 | flag


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