Rate Dr. Richard I. Horowitz
Dr. Richard I. Horowitz's Ratings
This doctor should be ashamed of himself. This has to be the rudest office I've ever dealt with. The staff is terrible and calls are not returned. Ever! You can't get an answer from anyone. I'm talking phone calls, emails, AND written letters to the office. Not even the courtesy of a call back. Not once and this was after 15+ calls, etc. For a doctor who is supposedly trying to help people his office is the exact opposite. Seems like this MD is more concerned with being on TV than helping people. How about a $1000 consult fee!! Seriously? We are all broke from batteling this disease and all he wants to do is capitalize off of sick people. There is not a doctor here anymore. Just someone making a ton of money and not caring about anyone. Thanks for adding to the list of horrendous experiences for me when all in trying to do is get better.
These days, Dr Horowitz shows very little interest in doing even the most basic, bare minimum requirements one expects of a responsible md...things like, say, showing-up (atleast every once in awhile?) at his overbooked, poorly staffed and poorly run medical practice, or on being the kind of compassionate, genuinely caring doctor that (i assume) he Once was- before he realized that book deals and tv spots and speaking in dumb-downed media digestible soundbytes and riding on the coattails of one's past credibility & reputation- - was all SO much more fun, more profitable, and a whole lot easier. As a patient, my experience with dr. Horowitz has been so disheartening- to describe himself as "the doctor of patients' last resort," and then to treat these patients- who he himself characterizes as sick, desperate, and at the end of their rope-- as though they're an afterthought, or an unsatisfying, mostly forgotten side project-feels thoughtless. cruel. Like one more slap in the face. (This, ofcourse, has only been my personal experience, one that falls at the extreme-negative end of the spectrum. I want to be clear that i think of my experience as an exception to the norm- many, if not most patients seem to have much more positive things to say, so...)
Dr. Horowitz is one of the longest standing doctors treating lyme. He save lives and had a top notch team for a long time. His team is falling apart. Patients get treated negatively if they call in asking for help and it often takes weeks to get a response. He has high clinical and front office staff turnover and they have a negative attitude. He is traveling a lot and not very involved and maybe without any sympathy for the patients dealing with reality which is not so good in Hyde Park.
Yeah, and be careful when you call the "emergency line." If it's late, and your issue, which could be subjectively interpreted many ways, is not clearly an emergency, Dr. Horowitz will read you the riot act.' If it's late, he will answer prematurely irritated by your interruption of his sleep, I guess. My suggestion would be just not to call. If it's an emergency, then he will say "go to the emergency room; don't call me." If it's not, in his opinion, then you are going to get a lecture on what you did wrong and what a "thinking" person would have done. Just don't use that line. It never turns out okay., either way.
I have suffered with chronic lyme to 4 years and visited dozens of doctors with no success. Dr. Horowitz is the first doctor that gets it. He spent 3 solid hours with me on my first visit and both he and his staff were very kind and put me on the path to finally getting cured. I could not be more thankful that I was able to get an appointment with Dr. Horowitz.
This "doctor" should be ashamed! I've called his office 10, yes 10 times trying to make an appointment to be seen as a NEW patient. I have yet to receive even a single call back! Beyond the unbelievable consult fee he requires it appears that all that matters to him is getting on TV and making money. As someone who suffers daily from Lyme and genuinely needed help it's disgusting to me that someone who claims to want to help patients clearly is only interested in making money. Trust me if you're really sick don't waste weeks trying to get an appointment with this guy. You're just wasting energy you probably don't have. I know that's what I did.
I have been a patient here for a few years. Dr Horowitz is very knowledgeable and has gotten me from pretty unwell to much, much better. He is a good doctor. His staff though are extremely disorganized and rude. To get a call back you have to often call several times. If you mention that you do not get calls back, they become extremely rude and defensive. They cannot handle or accept constructive criticism. This is not new, it's been like this in all my years going there. Dr Horowitz is, like I said, a good doctor but he has mood swings and you will find he's either warm and charming or impatient, a bit rude and arrogant. Depends on the day. He does recommend a lot of supplements, which conveniently are sold there.
I have been a patient of Dr. Horowitz and his NP for years. It is because of them that I have two beautiful (Lyme free) children when no one else could help me. Other comments have mentioned the price. I feel that your health is priceless. There are so many uninformed or misinformed doctors (that accept insurance) out there that do not understand Lyme Disease and the co-infections. Dr. Horowitz and his staff are always on top of the newest and best treatments. Their aggressive treatment is what allowed me to carry a pregnancy full term and even breastfeed after being diagnosed with Lyme, Babesia and Bartonella. The NP and PA on staff work hand in hand with Dr. Horowitz and I feel just as well cared for being treated by them. I do not feel it is a waste of money seeing them (PA, NP) on your first visit. If you are serious about finding a cure, this the man to see!
beautiful tranquil spa like atmosphere. the staff was indifferent which suprised me for the rates they charge..well over a thousand dollars which you have to leave half down for a deposit before your first visit. he seemed more interested in how much you could afford to buy between the supplements (which they conviently sell there ) and the outrageous fees there. i felt foolish that i thought this was a dr. that might care about helping me, rather than getting me to spend spend spend. i won't return and instead have made an appointment with a dr. that another patient i met in the waiting room told me about with reasonable fees and no demands to purchase supplements at more expense than the treatment itself.