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Rate Dr. Eli L. Brown
Dr. Eli L. Brown's Ratings
As a former patient of Dr. Brown's I can truly say he is a remarkable doctor. He's extremely thorough and takes his time to explain everything BUT his office staff is beyond terrible! My sister switched doctors in her 7th month of pregnancy because of the rude behavior of his staff. They have no professionalism or people skills, which is horrible because he is wonderful.
Dr. Brown is really a GREAT Dr. He takes time with you to answer any questions or concerns you have and is VERY easy to talk with. Very knowledgeable and professional. HOWEVER the office staff is not the same. I was scheduled for an outpatient surgery and was not called by the office providing me with my surgery date/time. 2 days before the tentative date I called scheduling and was given the exact date/time. Of course no likes to take responsibility so she blamed it on OR/Scheduling dept. Unfortunately, this surgery was unsuccessful and a month later had to have a more extensive surgery. YET AGAIN after calling the office 2x and 4 days later I still have not been called with a surgery date. So I called the Surgery Scheduling dept and as I figured the surgery has not been scheduled and they did not see anything where it has been requested. I have worked in a Pediatrician and Dermatologist office so I know for a fact it DOES NOT take a week to schedule a surgery. Again Dr. Brown is an AWESOME Dr. but his staff on the other hand is not. I've had this experience with 2 different ladies in the office.
I LOVE doctor Brown..I would not want any other OBGYN..I have been going to Dr. Brown for years..The only issue i have ever had was with staff. A receptionist gave me wrong info when i called to verify my 1st appt. I had two appts this day.. She gave the 2nd appt time for the 1st appt. When she found the error she made it seem ask if i didnt make it clear which appt i needed; instead of admitting her fault and apologizing.. In it all i was almost an hour late for my 1st appt which also pushed the 2nd one back.. But i guess everything isnt perfect..Dr Brown however is a winner...
Admittedly, I have only been once, after Dr. Brown was recommended to me by a friend. I have never seen a kinder doctor. He is the right balance between professional and friendly, and I felt very at ease. Dr. Eli works fast with his nurses, and the exam was quick and painless. I was so pleased. I wish he was a General Practitioner, too - because he makes other docs seem below par.
LOVE Dr Brown, he is the MOST CARING gyn! I felt comfortable w him right away (& I was leery of having a male doc) but since ive been seeing him for over 7 yrs now, I cant imagine going to anyone else! His beside manner is calm, cool, and excellent! Even in difficult situations, he is very reassuring. Love the staff as well, never an issue w any of them, they are all really nice.
Dr. Brown has been my OB/GYN since I was 19 years old. I'm currently 39 and he's delivered all three of my children. I can sincerely say that Dr. Brown is the most professional, knowledgeable, and friendly doctor I've ever had. He's sincere and genuinely cares for his patients. His staff has shown me the same professionalism and courtesy. Even though I do miss Janice, his nurse for many years, his current nurse is awesome too! In my opinion, Dr. Brown is the best. I take great pride in saying he is the most professional African-American male with a practice that I've ever seen.
Dr. Brown is always nice and courteous. His staff on the other hand is rude and very unprofessional. I hate to even call and schedule an appointment because it takes forever.. Their attitude is no better when you get there.. The only person that I enjoyed was the nurse that does the labs.. and she's gone :-(
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