I have been a patient for over 25 years, I have never had a bad experience and they have always been very helpful and polite. I wouldn't change doctors for anything. The doctor himself, the P.A and the staff are great.

The provider himself is fine, however, the office staff including his wife is unprofessional and doesn't care about patient satisfaction. They have a lot of difficulties with their phones, don't return urgent care phone calls, often have extended lunches and random days off making it difficult to coordinate care. Patient/ customer satisfaction is not their top priority. I was told by one staff member that the lack of follow-up and unavailability of appointment was "Not my problem." Both my husband and I received letters terminating us as patients because of our "obvious dissatisfaction with our 'customer service.'" If you ever think you may need service beyond a normal physical I would not recommend this office. Don't bother calling, they may never call you back!

All terrible. The best nurse practitioner left. All others can care less for the Patient. No matter what day I called for my medication. it was routine ly not called in. I was scheduled for 2 mammograms on 2 weeks when I was suppose to have a consultation with breast specialist. This caused me to reschedule a business appointment to the next day. My husband went to pick up my med prescription and the office manager started a conflict with him stating he had no approval to pick up my scripts. This was a new policy that she stated was put in place. My husband was picking up my med script for years and stated we should have been informed and he would be glad to start with the next script. Since they messed up with my specialist appt, I was leaving to get on a plane at 5. She refused to let my husband pick up my script even though it was the offices fault for messing up my appt and not communicating any changes to policy. This office manager contine to harass me and finally told me one day when she called that I was no longer going to get my meds after this next visit. I told her my specialist had prescribed this for me. She said this is a different time and if I don't like it I might as well leave. I left after 20 years of being their patient. Mostly of abuse and not listening to me from 2013 to 2014. The office manager was a major contributor. Dr. Bigda believed whatever the/she told him and I could have died from the poor care from this office which resulted in a lack of medical management for 20 years of gall bladder disease. A head trauma which caused migranes and ultimately 2 brand surgeries which went completely unread in a Cat Scan by both Dr Bigda and his associate. I had suffered with DAVF for 8 year while these records sat I'm my file and no Dr. Told me the results. I was later told my a brain surgeon in Boston MA I had a brain CT OF A DEAD PERSON. Praise God I am alive. I owe nothing but heartache to this office.

I find that most of the time this office is very helpful. I have had a few problems getting in here or there but overall most of the time I can be seen right away.

I had an urgent issue that needed to be addressed the day before a trip abroad. Despite being booked, the staff and Dr. Bigda were willing to squeeze me in and take the necessary time to figure out my problem (which 3 other practitioners could not do) and develop a plan to deal with it. they were all very pleasant and easy-going even with a very busy office. Yes, you may wait a bit to get seen, but Dr. Bigda spends the time necessary, so it is worth it!!

Three times I have had appointments, I have yet to meet with doctor I always get the practionier. It would be nice to finally meet with doctor

I think Dr. Bigda and his office are wonderful. Sorry for the bad time the lady with 7 month pregnant lady with depression had there I to suffer from depression and he/they have all ways been very caring.

I have been seeing Dr. Bigda for 4 years for depression. I had an appt. in Oct. 2009 but instead of seeing him, I was seen by his N.P. who does not know me. I spoke of worries that I have been having. She was not listening to me. I was crying and she was very cold and uncaring. I could tell that she could not have cared less about me. I could barely speak because I was crying so hard. I got up to leave because she was wasting my time. She asked me to sit because she had more to say. I waited by the door for her to redeam herself but she didn't. She continued to talk nonsense to me so I thought it was in my best interest to leave. I didn't want to say something that I would regret, so I left without saying anything. I left feeling very unheard and uncared for. Shortly after, I received a letter stating that I was discharged because of my uncooperative behavior. I do not think this is any way to treat a 8 month pregnant, depressed woman. I am sickend by the lack of empathy.