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Rate Dr. Vineet Arora
Dr. Vineet Arora's Ratings
The clinic is extremely busy, so expect the phone to ring 50 times or more before you get an answer (IF you get an answer at all). Paperwork is bottom priority, so expect to wait weeks if you require paperwork such as claim forms completed. .. and be sure to keep duplicate copies, because files can go missing. If you are not a local resident, be aware that what you thought was going to be a referral appointment, followed by treatment & release; will likely be half a dozen appointments, pre-ops, procedures, rechecks, injections, drops (all of which will require a separate appointment), so get a room & expect to stay a few weeks.
Staff put improper dose of dilating eyedrops in my eyes resulting in huge side effects which neccessitated a trip to ER because I thought I was having a heart attack . Also called me into a side room to ask me if I had a medical condition ( which I did not) after putting the eye drops in which made me think they realized their mistake. Dr Arora insisting to me that I had an eye condition which I did not and would not listen to me when I disagreed with him. Will never darken his doorstep again. I would drive to Toronto to see a specialist before I would ever go to him.
I completely disagree with those who did not like their experience with Dr. Arora.
Yes he is "to the point" ,but isn't that exactly what you want when someone is dealing with your health. Dr. Arora diagnosed the seriousness of my husbands detached retina. He cleared his schedule and did emergency surgery the very next day. Dr Arora kept a very close watch on his progress, checking his eye every day. He was vey concerned about the pain caused by pressure behind my husband's eye and did several procedures to reduce this pain and make him more comfortable. A second surgery to remove the cataract and further treat the retina has just taken place.
We have found both Dr. Arora and his staff to be completely professional, caring and accommodating. Yes, sometimes the wait is long. Take a book, relax and you will be well looked after. I would recommend Dr. Arora to my family and friends.
Been going to see Dr Arora for several years. Always a discusting experience. No parking, over crowded waiting rooms, understaffed, usually wait for an hour or two to be seen by the doctor for about 30 seconds. He has misdiagnosed problems, scheduled unnecessary surgery that I discovered was not necessary or had already been performed, missed significant problems that other opthamologists have discovered, referred me to other opthamologists that could not find any reason for the referal, scheduled redundant OCT's (3 in one month). I can go on......
I've read many of these comments, and I'm a bit taken aback. Understanding the climate out there and available expertise, yes he is busy... He's a dying breed of doctor. In terms of skill sets, support, and general caring - I must vehemently disagree with most of these comments. I did my own homework, I took interest into the lensectomy procedure and understood many basics that others seem to annoy the doctor asking. I have NO issues with Dr. Arora's accommodating my schedule, his staff were very considerate with understanding my challenging schedule and I did actually feel a genuine concern for one issue I had raised, which ended up being a side effect. Any questions I've had were answered promptly and professionally.
Staff are rude, lazy, curt, loud, show absolutely no discretion, loudly discuss patient files within the waiting area, no one greets you when you arrive, place eye drops in patient's eyes WHILE sitting in the WAITING ROOM, office is messy, unorganized. Waiting room is cramped, 1 bathroom for males & females, broken chairs, bathroom is filthy, have to ask staff for supplies. Staff look sloppy. Vineet is extremely arrogant, no bedside manner, no conversation unless you initiate questions, we're treated like numbers, won't refer files & threats to destroy them when asked to refer to another specialist. It's a money grab!constantly says need to return for more needles! Absolutely hate going to this clinic.Senior patients especially, aren't treated w/any respect or confidentiality. Barely any parking spaces for # of patients. Wife runs attached office. No powered accessible doors for wheelchairs, walkers, canes etc. Govt need to investigate NOW!
I am not a patient of Dr Aurora's; however my grandmother is. She is very happy with the care she got from him. Today her her appt took an hour and a half to complete. The problem with this dr's practice us that he overbooks his appts. His parking lot is not equipped with the way he runs his practice. There is never any available parking. On the inside, people are herded in like cattle. There was no seating and the lineup to either book a future appt or to checkin was atrocious. At one point my 87 year old grandmother didn't have a seat - she had to stand. This is not acceptable. It seems clear to me that Dr Aurora is extremely interested in cash flow, rather than patient care. I would be extremely hesitant on using a dr that is too overbook. I'd be too concerned about receiving proper care. Our eyesight is too important to have a rushed dr look after. I've taken my mother-in-law to a different eye surgeon, a number of times,and did not experience this kind of overbook setting
I went to this doctor as a child, he has completely ruined my vision in my eye. I will never. Have in my right eye again! His waiting room was always full.we waited hours for horrible serivce. Do not use this dr.
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