Great doctor. Terrible god awful receptionist who needs to be fired. She’s rude, awful to clients.

Dr. Sperka has been nothing but useless to us. She had never taken the concerns about my child seriously, usually waving me to read some random form on the wall. She is never available when I need to get my child in, or I have to call multiple days in a row to get in on their “first call first serve” appointment system. The receptionist suggested taking my child to her family dr, she doesn’t have a family dr! Dr. Sperka is her only dr.

Now known as Dr. Sperka. I find every time I call, her office is closed and when I do get in, I find her to be impatient and borderline rude with my 3 year old. Her front staff is unbearable.

very bad and rude receptionist, dr Sperka did not give time for my toddler just looked at my daughter for seconds and that's all not giving an effort to check my daughter not. not helpful at all. ..

Dr. Lopatka to Sperka are both great doctors. But her receptionist doesn't have a pleasant vibe at all in person or on the phone. I would say 2 receptionists I've spoken to in that clinic are both rude. I feel that they have a bad culture around there. Not going back there anymore.

At first we enjoyed Dr. Sperka as our pediatrician, but I find as our children get older she has become far less tolerant, patient and polite with them. And if you think a rude receptionist isn’t a big deal in the process, hers will convince you otherwise.

Dr. Sperka is a great doctor, however her receptionist is terrible. She is rude, condesending, and dismissive in every exchange ive had with her, whether that be in person or via telephone.

We have seen Dr. Sperka twice, out of this office. I really enjoy her as our paediatrician. However, it is almost impossible to book an appointment if you need to call it in. They never answer their phones, and don't have voice mail. So you call and call and call for days before finally reaching them. A real annoyance for a busy working parent. Also, I now need to actually get my child in for an immediate issue, and I called at the beginning of last week, to hear a voice message that they would be back in office in 1 week's time. So I held off, and called again this morning which is the day they were supposed to be back in office only to hear a new voice message that they are out of office for an additional 4 days. Both times there was a phone number of an on call Dr who could be reached. Both times I called those phone numbers and was able to reach no one. We will be going to a regular walk in clinic for my son today. I don't understand the point of bothering with doctors who can never see you is. It takes 3-4 months to get booked in when they do answer the phone and you are able to make an appointment.

We actually see Dr Sperka out of Lopatka’s practice now. Sperka is amazing, so knowledgeable and always on time. She has a great memory too, remembered who we were when she saw us in hospital and remembered that our older daughter is a patient of hers already. My issue with this clinic is the receptionist, as most others say. She is rude, dismissive, unhelpful and very condescending. I have no idea how she is still employed here. I have mentioned this to Drs. Lopatka and Sperka in person more than once but they don’t seem to care. Perhaps she’s very efficient at her job and works well with the doctors but she sure drives patients out. It’s a shame.

This Doctor is amazing and very kind and knowledgeable and helpful as well since my baby was born. Unfortunately, I find it very unprofessional and rude behavior her RECEPTIONIST showed to us most of the time.. wondering why they tolerate those kind of behavior of their staff in that clinic???