Dr. Michael Chetner

Doctor

Location:
Edmonton, Alberta Map External Link
Gender:M
Specialty:Urologist
Website: aburologyinstitute.... External Link
Practice:
Hospital:
Phone:780-441-2574
Med. School:
Grad. Year:

Answers Email: Unknown
Online Appt. Scheduling: Unknown
Accepting New Patients:Y

Profile updated 21/01/07    Submit profile update    Subscribe to profile updates

Rating: 4.0 out of 5 (5 is best), based on 19 reviews. Dr. Michael Chetner has a good overall rating on RateMDs.com. smile

New! - Questions and answers about this doctor

Urologist-related: urinary tract, prostate, bladder, erectile dysfunction, kidney stone disease, male infertility, prostate cancer, urinary incontinence
The following ratings and comments have not been substantiated by RateMDs.com.
Date Staff Punctual Helpful Knowledge Review Comments
RID: 5228540
07/03/14 1 5 5 5 Have to agree with the comments regarding the office contact. Dr Chetner did my surgery and was fantastic as were hospital staff from beginning to end. However, Bonnie, from his office called and asked me to call back and after 47 tries I still cannot get any one to answer the phone. Hope the Doctor didn't recall me or have some very important results to give...because my health now lies in the hands of his inefficient reception. Oh they turn off their phones on Friday's way before their message time. 
Insurance: AHC
Respond
RID: 3818205
21/01/14 4 3 5 5 I have seen Dr Chetner twice so far for my Prostate cancer. I find him very knowledgeable and helpful. Punctuality is about the norm for Doctors. You have to wait no matter where you go. Afternoon appointments are the worst as the patients get backed up throughout the day. I have had no issues with his staff and find them professional and prompt.  Respond
RID: 3609833
19/11/13 1 2 4 5 Dr. Michael Chetner is great. I have no issues with him. He's very personable and diligent. Always felt at ease. But his staff... wait, what staff!? Does anyone ever answer that phone? I have my vasectomy and then you hand me a sheet with information about the surgery and the phone number to call to get my sperm count. (And has anyone ever used spell check on that information sheet? You should be ashamed to hand that out). I have now called over 30 times (documented) in the last two weeks and still no one answers. The only time that someone answered was just before they close for lunch - 11:58 am. A female picked up the phone, laughed a couple of times and then hung up on me. Rude! I will now waste my doctors time making an appointment with him only so that I can ask him to get my results. No wonder our health care is in the state it is. Get your S__T together. 
Insurance: AHC
Respond
RID: 3596420
05/11/13 1 1 1 1 RECEPTIONIST IS EXTREMELY RUDE !!! NEED NEW RECEPTIONIST. CANNOT BELIEVE THE SERVICE AT THIS PLACE.  Respond
RID: 3576619
22/10/13 1 1 1 1 Tried to book a patient in to see Dr. Chetner (referral from an Internal Medicine Specialist). Receptionist very rude. Told me to call somewhere else that they were very "backed up" regarding our patient's issue. Very difficult to even get someone to answer the phone (appointment bookings is supposed to be by phone). I tried to call at least 5 times in one morning and on the 6th try finally got someone to answer who turned out to be VERY unhelpful anyway. Will not use this physician for any referrals in the future. This physician needs to get a NEW RECEPTIONIST!!  Respond
RID: 2704364
09/07/13 1 2 2 4 Booked an appointment from March 2013 for July 11, somehow somewhere someone screwed up the records and changed my appointment to June 11 and did not inform me and now they tell me I missed my appointment so I have to go back to my family doctor and start the process again, I will not be asking to see this doctor, there must be other Urologists out there, when you call their office, they seem not to care at all even though they made the mistake and won't own up to it. Bravo Doc you have hired some real caring staff. 
Insurance: AHC
Respond
RID: 2620245
17/04/13 1 2 1 4 Nursing staff is very forceful and demanding and intimidating Dr. Chetna is very concerned but does not spend a lot of time answering questions feel like don't call us will call you kind of Experience  Respond
RID: 2516751
30/12/12 5 5 5 5 Very knowlegeable , helpful and wright to the point.I am very happy and greatful to be his patient, his staff is very nice, polite and helpful.  Respond
RID: 2463608
01/11/12 5 2 5 5 Very knowledgeable doctor and helped me through the process of detection, prostate surgery and followup for 5 years. My health is good and the cancer has not returned. Wait times after appointment vary greatly; on one occassion my 1030 appointment did not occur until 130! No word from staff that I could come back after lunch! 
Insurance: AHC
Respond
RID: 2409438
24/08/12 5 5 5 5 This guy has to be the best there is. All possible side effects he mentioned never happened. Bit of swelling of the little guys which was taken care of by antibiotics he prescribed. Yahoo, no more flomax or avodart!  Respond
RID: 1734183
11/03/12 4 5 5 5 Great surgeon,gave me all the time in the world to ask questions and he gave honest answers. Dr Chetner performed the Robotic Prostate removal for me and as far as my wife and I are concerned Dr Chetner looked after me very well with excellent follow up by himself and his staff.  Respond
RID: 1580629
06/11/11 5 4 5 5 exceptional surgeon..robotic prostate removal. wonderful care and attention..  Respond
RID: 652618
31/07/08 3 4 5 5 Dr. Chetner removed a large kidney stone I had been suffering with for months. He was very professional, knowledgeable and caring. Moved quickly to help end the pain I had been enduring. Would definately recommend him to others.  Respond
RID: 484365
15/01/08 3 3 1 2 2 minutes 9 secs with me, left while I was talking. Laughed off a quote from National Cancer Institute about standard protocol. Nurse handed me a consent form to sign agreeing he had discussed severe risks. He had not. I am a PhD, a prof with years of internationally recognized research. He flunked.  Respond
RID: 345324
14/06/07 2 2 3 Deleyed my cancer surgery months without explanation. Not as thorough as the surgeon who finally did my surgery. Cancer was more advanced than he seemed to think and delaying treatement was not an option according to other specialists. Office is difficult to reach by pfone; not patient friendly.  Respond
RID: 243550
29/03/07 4 5 5 I had cancer of the kidney and Dr. Chetner removed the diseased kidney and I did not require any further treatment. My family physicians monitors my remaining kidney. When I had my surgery in 1998, I had a very long wait for surgery because the hospitals reduce the amount surgery they permit from Victoria Day to Labor Day. Other urological cancers have a higher priority than kidney cancer and so the wait list is complicated. I still recommend this highly skilled surgeon as he will do the very best he can for you.  Respond
RID: 188733
13/03/07 4 5 5 Top drawer urologist. Moves quickly to diagnose problems with prostate and can arrange for quick TERP surgery in Misricordia. Puts no pressure to get procedure done but end result spells more than Rolaids! (as in relief!) Good-by to Flo max.  Respond
RID: 105717
21/01/07 4 5 5 Friendly, modest and supportive, yet realistic with diagnoses. Answered all my questions clearly, completely and patiently. I'm now clear of cancer for 7 years because of him.  Respond
RID: 104866
21/01/07 2 5 5 Thorough, knowledgeable, up-to-date on new therapy especially prostate cancer. He may not be the most punctual but that's because he focuses on the patient and he won't leave you until your questions are answered. Outstanding doctor.  Respond
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