Rate Dr. Jonathan Heston
Dr. Jonathan Heston's Ratings
J. Heston is a great Eye-Doctor, very kind, personable, and attentive to his patients. However, his staff can be smug, rude, un-cordial, and the wait times can be anywhere from (and usually are) 45 minutes to an hour and a half.
Doctor is a great person, kind and knowledgable. It is his office staff that act like little hitlers. There is a sign in the office that says staff will not accept abuse from patients. There should be a sign saying that they WILL BE NASTY TO PATIENTS.
Dr. Heston is awesome. She has been taking care of myself and my mother eyes for the last 8 years, every 6 months. Even though the reception people attitude is not friendly, and you have to wait one hour or more after your appointment time, it is worth. Dr. Heston is an excellent and knowledgeable professional, which takes his time with every patient, even though he might have a long "line" waiting for him. He is polite, answers all your questions and even interchange some phrases in Spanish especially with my mother. I strongly recommend Dr. Heston for people of all ages.
The doctor is always finding ways to solve your eye problems. Dedicated person. However, the front desk staff are the worst, under Canadian standards and makes empty promises. For what reason I do not know.
Dr. Heston has seen me twice. I got a second opinion when I was told I had cataracts. Yes, I truly had cataracts. Now, I am lined up for surgery to be done by Dr. Heston in Lamont. I sincerely hope that my vision will be improved and that there will be no complications. Dr. Heston was professional and thorough on both visits. He was as friendly as I expect any doctor to be in this system where doctors are expected to deal with enormous work loads.
My child has been a patient of Dr. Heston's for seven years. I have seen him have good days, and bad days. Being human, of course he has both days. What I can say has been a constant with Dr. Heston, remember seven years - every three months, is his knowledge, patience and amazing bed side manner with my child. Amazing Doctor, terrific person... He's just always late. Why is he late? Because he NEVER rushes his appointments. Fantastic Doctor! Would recommend him to anybody.
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