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Rate Dr. R. Bruce McFarlane
Dr. R. Bruce McFarlane's Ratings
2 years ago i walked into the office of Dr. Mcfarlane. The first thing i noticed was the reception staff, they were very friendly and they had great smiles. After a consultation with Dr. M, i decided to jump on board with Orthodontic treatment. Every time i came in for an adjustment it was a great experience. It didn't take long to see that everyone of his staff always seemed to be in great moods and actually enjoying their day at work. Yesterday morning was my big day and i got my braces off, when i look back now i realize how much i didn't like my smile. Now i can't stop showing it off. After leaving the office i came back at the end of the day to pick up and check the fit of my retainer and although i was happy to get my braces off, i knew that i was going to miss coming in for those "adjustments". I'm going to miss seeing "Bruce's Angels". Of all the Ortho's in the city i'm not sure how or why i picked his, what i do know is looking back i'm sure glad i did. They're truly the best
Excellent and top notch all the way. Dr. McFarlane is genuine, caring and extremely competent. The staff are all pleasant and helpful. The setting is lovely and very convenient with ample parking, and the wait times are almost nonexistant. Can't say enough good things. Great results too, in the time line promised!
I completely disagree with the previous 2 ratings! Dr. McFarlane and his staff are very well trained, very competent and are exceptionally personable. I spend half of a day driving for my children to see Dr. McFarlane and it is well worth it! They are very accommodating when it comes to making appointments are never rude and always take the time to make you feel welcome. My kids tell everyone "that office rocks", they love to go there and very rarely feel any discomfort after their appointments. My kids had a mess of teeth all over the place and now they smile all the time. There have been no hidden costs and all my questions have been answered to my satisfaction. Yes Dr. McFarlane is busy, and there is a reason why, he is an exceptional orthodontist and obviously in demand. I also find it very impressive that he gives so much back to others through his Humanitarian efforts. Keep up the great work Dr. McFarlane and your staff!
I am surprised by all of the rave reviews here. I was very disappointed with my final results and overall treatment at this office. I paid for Invisalign after Dr. McFarlane explained the virtues of this “invisible” treatment and the excellent results he had had with it. When it didn’t work, he said that, yes, Invisalign often didn’t work well for rotation because the product didn’t get a proper handle on the teeth. It was very clear that my teeth needed rotation. I then wore braces for six painful months. When the braces came off, my teeth still weren’t straight. In fact, my bottom teeth were more crooked than they were before.
Dr. McFarlane will tell you what you want to hear to get you in the door and to get your money. You will have a good experience if you overlook the fact that your teeth are being worked on by a trainee while he counts your money. You are paying for the veneer of professionalism but just get a bunch of young, inexperienced girls (he inexplicably does not hire males) while he meets you for a moment for a handshake. It is all very well orchestrated and fake. When you do get the chance to speak to him, he is horribly inconsistent in his advice (which makes me worry about my treatment). After payment, you will be rushed out of the office. Besides a pathetic video they make you watch, they provide you with NO information unless you specifically request it. Even then, you'd be lucky if him or his staff gave you correct info. He's definitely a better salesman than he is an orthodontist. You're paying for the packaging. I ended up going to one of the many other qualified orthos in the city.
Dr McFarlane is one of the best Dr's I have ever come across. He made me feel memorable, special, and gave me his 100% attention while he was seeing me. I would recommend him to anyone. I am 28yrs old and have recommended him for children and 50yr old people. I think he is the cats pajamas :)
The best orthodontist in the city by far! Dr. McFarlane is so passionate about orthodontics, he gives 1000% to his patients. He also teaches orthodontics internationally and is a mentor. Staff are wonderful and the office is spectacular (plus really good parking). My daughter is under his care and we are so pleased with her treatment and results so far. In my opinion, the greatest gift you can give your child..the best smile and Dr. McFarlane will do it, highly recommend him.
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